CUSTOMER SERVICE

Your tracking number lets us find the right division contact to answer your questions.

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If you have other shipping reference numbers... View all Tracking FAQ's

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Documents and Packages

Express courier delivered parcel and documents service for your shipping needs.

Standard international document and package services. Are you expecting a shipment sent with DHL eCommerce?

Manage your payment of DHL Express and Customs DHL. Please be ready along with your airway bill and/or number invoice.

*Contact us on Whatsapp, please state whether you would like to track a package.

**Enter the guide for Express Shipping cash tax payment, the value must not exceed 2,000 United States Dollars.

***Enter the invoice with the prefix IBE or CEU for credit customers.

****Enter the guide for Warehouse, release or cabotage service.

*****Enter the invoice with prefix OADA for credit customers.

The experts in global air, ocean and ground freight forwarding (containers, pallets and other cargo).