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Customs Services

Taking the complexity out of customs, so you can focus on your business and your customers

We understand that you need a resilient customs partner with the local expertise and global tools that provide you with a consistent, high-quality service, no matter where your business takes you.

In an ever-changing regulatory environment, secure the peace of mind that comes with knowing that your goods are cleared fast, and in total compliance with the rules of your market. Let one of the world’s largest customs brokers put their global network at your disposal.

Globally Compliant…

Maintain close relationships with authorities at all levels. Thanks to robust compliance policies, we are an Authorized Economic Operator in 50+ countries, and active participants in all government security programs.

…Local to You

Each day, our Customs Experts, spread over 100 countries, process your customs entries - even for companies who did not transport their goods with DHL. We keep you informed and prevent issues before they arise.

From Provider to Partner

Achieve consistent compliance across all your markets - and focus your attention where your business needs it. Partner with us to design a bespoke solution and reduce clearance times, penalties and buffer inventory.

Digital Excellence

Digital capabilities enable greater levels of transparency and control over your import/export.

Explore our Customs Footprint

Our global footprint to help you expand your reach, no matter where your business takes you to.

Americas

Argentina, Brazil, Canada, Chile, Colombia, Costa Rica, Ecuador, El Salvador, Guatemala,  Honduras, Mexico, Nicaragua, Panama, Peru, United States, Uruguay

Asia Pacific

Australia, Bangladesh, China, Fiji, Hong Kong, Indonesia, India, Japan, Cambodia, South Korea, Sri Lanka, Myanmar, Malaysia, New Zealand, Philippines, Pakistan, Singapore, Thailand, Taiwan, Vietnam 

 

Europe

Austria, Belgium, Croatia, Denmark, Estonia, Finland, France, Germany, Hungary, Italy, Ireland, Israel, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, Slovenia, Slovakia, Ukraine, United Kingdom

Middle East and Africa

Angola, Algeria, Bahrain, Burkina Faso, Cameroon, Ethiopia, Egypt, Gabon, Ghana, Iraq, Kenya, Kuwait, Lebanon, Libya, Madagascar, Mauritius, Morocco, Mozambique, Nigeria, Oman, Saudi Arabia, South Africa, Turkey, Uganda, United Arab Emirates, Qatar, Zimbabve

Our Customs Services and Solutions

Import and Export Clearance

We understand that keeping up with the trade regulations of your key market can prove challenging and with it, delays, fines and penalties can arise. Ensure uniform, consistent and compliant trade activities: our trained staff keeps up with regulatory changes so you can focus on your business.

  • Complete Export and Import Customs: Declarations take out trade obstacles before they arise, saving you time, effort and money.
  • Transparency for All: Whether you are shipping your freight with DHL or not, your goods deserve reliable customs clearance with full transparency over declaration details and pricing.
  • Submission to other Government Authorities: We make sure your permits and licenses are received and reviewed in time by all the relevant authorities
  • Duties and Taxes Outlay Service: Means we settle all duties upfront, on your behalf, so your goods make it to the store shelves and assembly lines faster.
  • Dynamic Reporting & Tracking: Online access to Customs data, analytics, long-term document storage, and full visibility through myDHLi tracking.
  • End-to-end Compliance: Our multilayered approach to compliance helps reduce delays and limit any non-compliance surprises after entry.

Integrated Customs Solutions (DHL TradeConnect)

Are you managing large, complex logistics operations? Managing various brokers often result in limited visibility. Take the efficiency of your customs activities to the next level with a solution tailored to your unique needs. Leverage cutting-edge technologies, with a trusted logistics partner.

  • Realize the full potential of your Global Trade Management system: Connect with our Global Integrated TMS platform and automate information flow with DHL TradeConnect.
  • Customs Account Management: An experienced customs expert is your single point of contact for all global DHL Customs Services, including reporting, special projects, and issue resolution.
  • Customs Critical Logistics Control Tower: A tailored solution to optimize time-sensitive supply chains, improve demand planning, decrease delivery lead times, and reduce costs.
  • Actionable Insights: Benefit from powerful advanced analytics tools such as Clearance Lead Time planner, FTA Optimizer, Automated Quality Control tool.
  • Centralized Global Implementation: A dedicated expert team ensures smooth customs business implementation in target markets.
  • Centralized SOW & SOP Management: Enhance supply chain efficiency with centralized SOW management, globally aligned rate card terms, and full visibility on customs brokerage service. Implement tailored SOPs and KPIs for informed decisions optimized workflow.

Take a Look Inside Customs Brokerage

Customs brokerage can be complicated, but it does not have to be. Discover how DHL Global Forwarding takes the complexity out of Customs. Customer declaration details are available through myDHLi web portal. In addition, we offer flexible interfaces with customers to share declaration related data.

Let’s Connect

Get in touch with our Customs Experts today

Tell us a little a more about your organization to get started.

Connect With An Expert