SERVICE ANNOUNCEMENTS

Service announcements will keep you up to date about our service enhancements and events that may affect our services.

22.12.2020 Road freight transportation between Finland and the rest of Europe continues, but in the prevailing exceptional circumstances normal transit times do not apply.

Many companies all over Europe have various measures in place to stop the spreading of the virus, for example restricting the oprerations of ”non-essential” stores. Therefore, before booking a transport, please check if your consignee can take receipt of the delivery, or that your supplier’s premises are open for picking up a shipment, in order to avoid unnecessary drives and additional costs. Temporary storage at the terminals cannot currently be offered, since their capacity has reached its maximum due to the Covid situation and the year end peak season. If an export shipment cannot be delivered, it has to be returned to the sender and any storage and freight costs debited in accordance with the terms of delivery.

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DHL Freight road freight network continues to serve you in accordance with local official guidelines and restrictions, in order to ensure the safety of our staff and customers and our continued operations. Please respect social distancing and hygiene guidelines when dealing with our drivers.

For more information on the progress of your shipments, please reach out to DHL Freight customer service.


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