CONTACT US
DHL Express
DHL Express tracking numbers usually look like this:
- 10 digits numerical only
Example: 1234567890 - Starts with 000, JJD01, JJD00, JVGL or similar
Examples: JVGL9999999999
DHL Parcel
DHL Parcel tracking numbers usually look like this:
- Starts with 3S
Examples: 3SBCC000123456
- Or starts withJVGL or JJD
Examples: JVGL9999999999
- Track UK shipment (14 digits e.g. 41505910017980)
- Track driver calling card (7 digits e.g. 3710615)
- Track UK return shipment (9 digits, always starts with '9' e.g. 928341972)
- Track shipment from Europe (always starts with 2 letters e.g. CH400397205DE)
- Track UK evening deliveryundefined (13 digits, always prefixed with 'M' e.g. M5467837892345)
DHL eCommerce
DHL eCommerce tracking numbers usually look like this:
- Typically starts with GM, LX, RX or up to five characters
Example: GM99999999999 - The ID length might vary from 10 to 39 characters
Example: 999999999999999999
DHL Global Forwarding
DHL Global Forwarding tracking numbers usually look like this:
- 7-digit numerical only
Example: 1234567 - Starts with 1 number, followed by 2 letters and 4 to 6 numbers
Example: 1AB12345 - Starts with 3 to 4 letters
Example: ABC123456 - Starts with 3-digit carrier code, followed by dash (-) , followed by the 8-digit masterbill number
Example:123-12345678
DHL Freight
DHL Freight tracking numbers usually look like this:
- Order Code: Starts with 2 to 3 letters, followed by dash (-) 2 or 3 letters, dash (-) and 7 numbers
Example: ABC-DE-1234567 - Starts with 4 numbers, followed by dash (-) and 5 numbers
Example: 1234-12345 - Numerical only with the length 9, 10 or 14
Example: 123456789
Find the Appropriate DHL Contact Specific For Your Shipment
Have you tracking number handy, in order to find out the appropriate DHL contact.
- Find your tracking number. Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product through an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
- Choose the correct division for your shipment with the help of our tracking number examples page
- Get in touch with our experts that can answer questions specific to your shipment.
Regular Shipping
Our Certified International Specialists Are Here to Help
UK Mail is your partner for domestic mail related services
Our colleagues from UK Mailundefined will be in touch after submitting the form
UK Mail is your partner for domestic and international business mail related services
Our colleagues from UK Mailundefined will be in touch after submitting the form
Deutsche Post International is your partner for international mail related services.
Our colleagues from Deutsche Post International will be in touch after submitting the form
Our colleagues from DHL Express will be in touch after submitting the form.
Europe: 1 working day
Rest of World: 1 - 3 working days
Europe: 2 - 3 working days
Rest of World: 2 - 6 working days
Regular Shipping
Our Certified International Specialists Are Here to Help
Our colleagues from DHL Parcel UK will be in touch after submitting the form
Our colleagues from DHL Parcel UK will be in touch after submitting the form
Regular Shipping
Our Certified International Specialists Are Here to Help
Our Air Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.
Our Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.
Our Road Freight colleagues from DHL Freight will be in touch after submitting the form.
Regular Shipping
Including Multiple Origins & Destination
Our Rail Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Or call our DHL Global Forwarding offices in the United Kingdom on:
Aberdeen: +44 (0)1224 255871 (Air and Ocean)
Belfast: +44 (0)2894 453350 (Air, Ocean & Sales)
Birmingham: +44 (0)121 7676000 (Air & Ocean)
Bristol: +44 (0)117 9163200 (Air, Ocean & Sales)
East Midlands: +44 (0)1332 855820 (Air )
Felixstowe: +44 (0)1394 614889 (Ocean)
Glasgow: +44 (0)141 303 4800 (Air & Ocean)
Leeds: +44 (0)1132 012680 (Air & Ocean)
Liverpool: +44 (0)151 2421900 (Ocean)
London: +44 (0)208 754 5000 (Air, Ocean & Sales)
Luton: +44 (0)1582 474830 (Air, Ocean & Sales)
Manchester: +44 (0)161 8683330 (Air, Ocean & Sales)
Air or Ocean Freight
Our colleagues from DHL Global Fowarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL SeAir
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Door-to-More
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Freight Euronet
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Freight Special Transports
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Lead Logistics Partner
Our colleagues will be in touch after submitting the form.
DHL International Supply Chain (ISC)
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Industrial Projects
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Trade Fairs & Events
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Wine & Spirits Logistics
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Food Logistics
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Perishable Logistics
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL LifeConEx
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Air or Ocean Freight
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Customs Consulting
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Air or Ocean Freight
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Security Services
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Carbon Calculator
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Carbon Report
Our colleagues from DHL Global Fowarding will be in touch after submitting the form.
DHL Carbon Dashboard
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Quick Scan
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Green Danmar
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Freight Euroline
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Logistics Consulting
Our colleagues will be in touch after submitting the form.
For Express Parcel Shipments
Our colleagues from DHL Express will be in touch after submitting the form.
For Cargo / Freight Shipments
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL SmartSensor
Our colleagues from the DHL SmartSensor team will be in touch after submitting the form.
DHL Resilience360
Our colleagues from the DHL Resilience360 team will be in touch after submitting the form.
DHL Warehousing
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
Air or Ocean Freight
Our colleagues from DHL Global Fowarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Real Estate Solutions
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Fulfilment
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Packaging Services
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Pre-sales Services
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL In-plant Logistics
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Managed Transport & Brokerage
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Inbound Transport Operations
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Outbound Transport Operations
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL SeAir
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Door-to-More
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Freight Euronet
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Freight Special Transports
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Logistics Consulting
Our colleagues will be in touch after submitting the form.
DHL Procurement Services
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Recall Services
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Business Support Centre
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Lead Logistics Partner
Our colleagues will be in touch after submitting the form.
DHL Inbound to Manufacturing (I2M)
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Service Logistics
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Indirect Materials Management (MRO)
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Passenger Gateway Services
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL HealthConnect
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Clinical Trials Logistics
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Lead Logistics Partner
Our colleagues will be in touch after submitting the form.
DHL International Supply Chain (ISC)
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Industrial Projects
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Trade Fairs & Events
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Wine & Spirits Logistics
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Food Logistics
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Perishable Logistics
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL LifeConEx
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Air or Ocean Freight
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Customs Consulting
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Air or Ocean Freight
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Road or Rail Freight
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Security Services
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Carbon Calculator
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Carbon Report
Our colleagues from DHL Global Fowarding will be in touch after submitting the form.
DHL Carbon Dashboard
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Quick Scan
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Green Danmar
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
DHL Managed Transport
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Freight Euroline
Our colleagues from DHL Freight will be in touch after submitting the form.
DHL Warehousing
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
DHL Logistics Consulting
Our colleagues will be in touch after submitting the form.
DHL Envirosolutions
Our colleagues from DHL Supply Chain will be in touch after submitting the form.
For Express Parcel Shipments
Our colleagues from DHL Express will be in touch after submitting the form.
For Cargo / Freight Shipments
Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
PRESS
If you are a journalist or media professional, our spokespersons will be happy to help you with your media inquiries and information needs.
CAREERS
Career opportunities within Deutsche Post DHL Group are as diverse as our teams around the world. With over 550,000 employees in over 220 countries and territories, we connect people, improving their lives.
DHL SmartSensor
Our colleagues from the DHL SmartSensor team will be in touch after submitting the form.
DHL Resilience360
Our colleagues from the DHL Resilience360 team will be in touch after submitting the form.
TRACKING A SHIPMENT
- Track your DHL Express shipment
- Track your DHL Parcel shipment
- Track your DHL eCommerce shipment
- Track your DHL Global Forwarding shipment
- Track your DHL Freight shipment
- Find a DHL Contact for Tracking
CONTACT CUSTOMER SERVICE
- Contact our DHL Express Customer Service Experts
- Contact our DHL Parcel and DHL eCommerce Customer Service Experts for Business Customers
- Contact our DHL Parcel and DHL eCommerce Customer Service Experts for Private Customers
- Contact our DHL Global Forwarding Customer Service Experts
- Contact our DHL Freight Customer Service Experts
- Contact our DHL Supply Chain Customer Service Experts
- Contact our Deutsche Post International Customer Service Experts
- Contact our UK Mail Customer Service Experts
SHIPPING HIGH VOLUMES OF MAIL - UP TO 2 KG?
Business Customers - Domestic Mail
- Contact Our Experts for one shipment - Our experts from UK Mail will be in touch
Business Customers - Domestic and International Mail
- Contact Our Experts for one shipment - Our experts from UK Mail will be in touch
Business Customers - International Mail
- Contact Our Experts for one shipment - Our experts from Deutsche Post International will be in touch
Private Customers
- Get a Quote for one shipment - Our experts from DHL Express will be in touch
- Ship Now & Pay by Credit Card for one shipment - Our experts from DHL Express will be in touch
- Open an Account Our experts from DHL Express will be in touch
- Log in to MyDHL+ for existing DHL Express customers
SHIPPING PARCELS OR DOCUMENTS - UP TO 31.5 KG?
What service level do you require?
Express service level (next possible business day using the DHL's global Express Network):
- Get a Quote for one shipment - Our experts from DHL Express will be in touch
- Ship Now & Pay by Credit Card for one shipment - Our experts from DHL Express will be in touch
- Open an Account Our experts from DHL Express will be in touch
- Log in to MyDHL+ for existing DHL Express customers
Standard service level - for business customers:
- Get a Quote for single shipments - Our experts from UK Mail will be in touch
- Ship Now for one shipment - Our experts from UK Mail will be in touch
- Open an Account for regular shipments - Our experts from UK Mail will be in touch
- Contact Our Experts Our experts from UK Mail will be in touch
Standard service level - for private customers:
- Get a Quote for one shipment - Our experts from UK Mail will be in touch
- Ship Now for one shipment - Our experts from UK Mail will be in touch
- Contact Our Experts Our experts from UK Mail will be in touch
BUSINESS CUSTOMERS SHIPPING CARGO / FREIGHT - MORE THAN 31.5 KG?
Get a quote for…
- Rail Freight Shipments Our experts from DHL Global Forwarding will be in touch
- Ocean Freight Shipments Our experts from DHL Global Forwarding will be in touch
- Domestic Road Freight Shipments Our experts from DHL Parcel will be in touch
- International Road Freight Shipments Our experts from DHL Freight will be in touch
- Rail Freight Shipments Our experts from DHL Global Forwarding will be in touch
Contact our Experts for ...
- Air Freight Shipments Our experts from DHL Global Forwarding will be in touch
- Ocean Freight Shipments Our experts from DHL Global Forwarding will be in touch
- Domestic Road Freight Shipments Our experts from DHL Parcel will be in touch
- International Road Freight Shipments Our experts from DHL Freight will be in touch
- Rail Freight Shipments Our experts from DHL Global Forwarding will be in touch
- General Contact Inquires if you are not sure, contact our experts from DHL Global Forwarding
Logistics Solutions & Special Expertise
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Small Enterprise - Chose Your Solution:
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Find out more aboutTransport & Distribution
Find out more aboutIntegrated Logistics
Find out more aboutCustoms, Security or Insurance
Find out more aboutGreen Logistics
Large Enterprise - Chose Your Solution:
Find out more aboutWarehousing & Fulfilment
Find out more aboutTransport & Distribution
Find out more aboutConsulting & Management
Find out more aboutIntegrated Contract Logistics
Find out more aboutIntegrated Freight Logistics
Customs, Security or InsuranceFind out more about
Green LogisticsFind out more about
or alternatively Contact Our ExpertsFor more information for more information
PRESS & CAREERS