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Tracking a Shipment
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Which Kind of Shipment Were You Trying to Track?
DHL Express
DHL Parcel / DHL eCommerce
DHL Global Forwarding
DHL Freight
I Don't Know

DHL Express

DHL Express tracking numbers usually look like this:

  • 10 digits numerical only 
    Example: 1234567890
  • Starts with 000, JJD01, JJD00, JVGL or similar
    Examples: JVGL9999999999

 

Track a DHL Express Shipment

DHL Parcel

DHL Parcel tracking numbers usually look like this:

  • Starts with 3S
    Examples: 3SBCC000123456
  • Or starts withJVGL or JJD
    Examples: JVGL9999999999

 

Contact Customer Service for DHL Parcel
Track a DHL Parcel Shipment

DHL eCommerce

DHL eCommerce tracking numbers usually look like this:

  • Typically starts with GM, LX, RX or up to five characters
    Example: GM99999999999
  • The ID length might vary from 10 to 39 characters
    Example: 999999999999999999

 

Contact Customer Service for DHL eCommerce
Track a DHL eCommerce Shipment

DHL Global Forwarding

DHL Global Forwarding tracking numbers usually look like this:

  • 7-digit numerical only
    Example: 1234567
  • Starts with 1 number, followed by 2 letters and 4 to 6 numbers
    Example: 1AB12345
  • Starts with 3 to 4 letters
    Example: ABC123456
  • Starts with 3-digit carrier code, followed by dash (-) , followed by the 8-digit masterbill number
    Example:123-12345678

 

DHL Global Forwarding Contact Customer Service
Track a DHL Global Forwarding Shipment

DHL Freight

DHL Freight tracking numbers usually look like this:

  • Order Code: Starts with 2 to 3 letters, followed by dash (-) 2 or 3 letters, dash (-) and 7 numbers
    Example: ABC-DE-1234567
  • Starts with 4 numbers, followed by dash (-) and 5 numbers
    Example: 1234-12345
  • Numerical only with the length 9, 10 or 14
    Example: 123456789

 

DHL Freight: Contact Customer Service
Track a DHL Freight Shipment

Find the Appropriate DHL Contact Specific For Your Shipment

Have you tracking number handy, in order to find out the appropriate DHL contact.

  1. Find your tracking number. Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product through an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.
  2. Choose the correct division for your shipment with the help of our tracking number examples page
  3. Get in touch with our experts that can answer questions specific to your shipment.

Track a Shipment
Tracking Number Examples
I Know the Division I Want to Talk to ...
DHL Express
DHL Parcel UK
DHL Global Forwarding
DHL Freight
Deutsche Post
UK Mail
My Sales Request is Regarding...
Parcels or Documents
Cargo / Freight More than 31.5 kg
Business Mail
Solutions & Special Expertise
I Am a ...
Business Customer
Private Customer
Ad-hoc Shipment or Regular Shipping?

Ad-hoc Shipment

Drop off Your Parcel or Book a Collection

Get a Quote & Ship Now for DHL Express

Regular Shipping

Our Certified International Specialists Are Here to Help

Open an Account with DHL Express
Existing Customer? Log in to MyDHL+
I Am Shipping ...
A Single Shipment
High Volume
I Am Shipping...
Domestic Mail
Domestic and Business International Mail
International Business Mail
Get In Touch to Find Out More

UK Mail is your partner for domestic mail related services
Contact Our Experts from UK Mail

Our colleagues from UK Mailundefined will be in touch after submitting the form

Get In Touch to Find Out More

UK Mail is your partner for domestic and international business mail related services
Contact Our Experts from UK Mail

Our colleagues from UK Mailundefined will be in touch after submitting the form

Get In Touch to Find Out More

Deutsche Post International is your partner for international mail related services.
Contact Our Experts at Deutsche Post International

Our colleagues from Deutsche Post International will be in touch after submitting the form

Our colleagues from DHL Express will be in touch after submitting the form.
DHL Express: Get a Quote & Ship Now
Existing Customer? Log in to MyDHL+
What Service Level Do You Require?
Express Domestic: 1 working day
Europe: 1 working day
Rest of World: 1 - 3 working days
Standard Domestic: 1 working day
Europe: 2 - 3 working days
Rest of World: 2 - 6 working days
Ad-hoc Shipment or Regular Shipping?

Ad-hoc Shipment

Drop off Your Parcel or Book a Collection

Get a Quote & Ship Now for DHL Express

Regular Shipping

Our Certified International Specialists Are Here to Help

Open an Account with DHL Express
Existing Customer? Log in to MyDHL+
I Am a ...
Private Customer
Business Customer
Action your Request Online

Our colleagues from DHL Parcel UK will be in touch after submitting the form

Single Shipment

One Origin & Destination

Ship Now & Pay by Credit Card
Get a Quote

Regular Shipping

Including Multiple Origins & Destinations

Contact Our Experts
Action your Request Online

Our colleagues from DHL Parcel UK will be in touch after submitting the form

Single Shipment

One Origin & Destination

Ship Now & Pay by Credit Card
Get a Quote

Regular Shipping

Including Multiple Origins & Destinations

Open an Account
Contact Our Experts
I Am a ...
Business Customer
Private Customer
Ad-hoc Shipment or Regular Shipping?

Ad-hoc Shipment

Drop off Your Parcel or Book a Collection

DHL Express: Get a Quote & Ship Now

Regular Shipping

Our Certified International Specialists Are Here to Help

Open an Account with DHL Express
Existing Customer? Log in to MyDHL+
Ship Via ...
Air Freight
Ocean Freight
Road Freight
Rail Freight
Not Sure
Single Shipment or Regular Shipping?

Our Air Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.

Single Shipment

One Origin & Destination

Get a Quote for Air Freight

Regular Shipping

Including Multiple Origins & Destination

Contact Our Experts for Air Freight
Single Shipment or Regular Shipping?

Our  Ocean Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.

Single Shipment

One Origin & Destination

Get a Quote for Ocean Freight

Regular Shipping

Including Multiple Origins & Destination

Contact Our Experts for Ocean Freight
Single Shipment or Regular Shipping?

Our  Road Freight colleagues from DHL Freight will be in touch after submitting the form.

Single Shipment

One Origin & Destination

Get a Quote for International Road Freight

Regular Shipping

Including Multiple Origins & Destination

Contact Our Experts for International Road Freight
Single Shipment or Regular Shipping?

Our Rail Freight colleagues from DHL Global Forwarding will be in touch after submitting the form.

Single Shipment

One Origin & Destination

Get a Quote for Rail Freight

Regular Shipping

Including Multiple Origins & Destination

Contact Our Experts for Rail Freight
Get in Touch to Find out More

Our colleagues from DHL Global Forwarding will be in touch after submitting the form.
Contact Our Experts at DHL Global Forwarding

Or call our DHL Global Forwarding offices in the United Kingdom on:

Aberdeen: +44 (0)1224 255871 (Air and Ocean)
Belfast: +44 (0)2894 453350  (Air, Ocean & Sales)
Birmingham: +44 (0)121 7676000 (Air & Ocean)
Bristol: +44 (0)117 9163200 (Air, Ocean & Sales)
East Midlands:  +44 (0)1332 855820 (Air )
Felixstowe: +44 (0)1394 614889 (Ocean)
Glasgow: +44 (0)141 303 4800 (Air & Ocean)
Leeds: +44 (0)1132 012680  (Air & Ocean)
Liverpool: +44 (0)151 2421900 (Ocean)
London:  +44 (0)208 754 5000 (Air, Ocean & Sales) 
Luton: +44 (0)1582 474830 (Air, Ocean & Sales)
Manchester: +44 (0)161 8683330 (Air, Ocean  & Sales)

Are You A ...
Small or Medium Enterprise (SME) Less than 250 People
Large Enterprise More than 250 People
Choose Your Solution
Warehousing
Transportation & Distribution
Integrated Logistics
Customs, Security & Insurance
Green Logistics
Visibility & Risk Management
Choose a Warehousing Solution
DHL Transport Related Warehousing For In-transit Storage
DHL Transport Related Warehousing

Air or Ocean Freight

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Road or Rail Freight

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Choose a Transportation & Distribution Solution
Intercontinental Multimodal
Pan European
Choose an Intercontinental Multimodal Solution
DHL SeAir Multimodal Air & Ocean Freight
DHL Door-to-More Direct Distribution Solutions

DHL SeAir

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DHL Door-to-More

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Choose a Pan European Solution
DHL Freight Euronet European Managed Ground Transport
DHL Freight Special Transports European Oversized, or Heavy Cargo

DHL Freight Euronet

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DHL Freight Special Transports

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Choose an Integrated Logistics Solution
DHL Lead Logistics Partner Overseeing the Entire Supply Chain & Its Operation
DHL International Supply Chain (ISC) Origin Freight Consolidation & Destination Freight Management Services
DHL Industrial Projects Project Logistics for Oversized Cargo
DHL Trade Fairs & Events Fully Integrated Event Logistics
DHL Wine & Spirits Logistics Specialised Transportation for the Wine & Spirits Industry
DHL Food Logistics European Food, Fruit, Vegetables & Wholesale Logistics
DHL Perishable Logistics Optimum Conditions for Transportation & Compliance of Perishable Goods
DHL LifeConEx Premium & Customised Temperature Controlled Freight

DHL Lead Logistics Partner

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DHL International Supply Chain (ISC)

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DHL Industrial Projects

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DHL Trade Fairs & Events

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Our colleagues from DHL Freight will be in touch after submitting the form.

DHL Wine & Spirits Logistics

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DHL Food Logistics

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DHL Perishable Logistics

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DHL LifeConEx

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Our colleagues from DHL Global Forwarding will be in touch after submitting the form.

Choose a Customs, Security or Insurance Solution
DHL Customs Services Customs Brokerage
DHL Customs Consulting Consult on, Risk Assess & Enhance Your Customs Activities
DHL Cargo Insurance Comprehensive Cargo Insurance
DHL Security Services End-to-end Security Risk Assessment
DHL Customs Services

Air or Ocean Freight

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Road or Rail Freight

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DHL Customs Consulting

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DHL Cargo Insurance

Air or Ocean Freight

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Road or Rail Freight

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DHL Security Services

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Choose a Green Logistics Solution
Carbon Emission Reporting
Optimising Your Environmental Footprint
Carbon Offsetting
Choose a Carbon Emission Reporting Solution
DHL Carbon Calculator Transport Related Emissions Calculator
DHL Carbon Report Transport & Logistics Environmental Footprint Report
DHL Carbon Dashboard Graphical Modeling of Your Entire Supply Chain
DHL Quick Scan Carbon Efficiency at a Glance

DHL Carbon Calculator

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DHL Carbon Report

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DHL Carbon Dashboard

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DHL Quick Scan

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Choose a Solution to Optimise Your Environmental Footprint
DHL Green Danmar Carbon-Efficient Ocean Freight
DHL Freight EuroLine Carbon-Efficient European Full (FTL) & Part (PTL) Truck Loads
DHL Logistics Consulting Network Optimization to Reduce Greenhouse Gas Emissions

DHL Green Danmar

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DHL Freight Euroline

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DHL Logistics Consulting

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Choose a Carbon Offsetting Solution
For Express Parcel Shipments
For Cargo / Freight Shipments

For Express Parcel Shipments

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Our colleagues from DHL Express will be in touch after submitting the form.

For Cargo / Freight Shipments

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Choose a Visibility & Risk Management Solution
DHL SmartSensor Get Full Visibility of Your Shipment
DHL Resilience360 Supply Chain Risk Assessment Tools

DHL SmartSensor

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DHL Resilience360

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Choose Your Solution
Warehousing & Fulfilment
Transportation & Distribution
Consulting & Management Services
Integrated Contract Logistics
Integrated Freight Logistics
Customs, Security & Insurance
Green Logistics
Visibility & Risk Management
Choose a Warehousing & Fulfilment Solution
DHL Warehousing Shared or Dedicated Warehousing & Goods Distribution
DHL Transport Related Warehousing For In-transit Storage
DHL Real Estate Solutions Custom Design, Construction & Management of Logistics Facilities
DHL Fulfilment Order Creation, Warehousing & Shipping to Consumers
DHL Packaging Services Services to Pack, Prepare & Customise Products
DHL Pre-sales Services Pre-sales and Pre-market Customisation and Product Assembly
DHL In-plant Logistics Logistical Services for Inside the Manufacturing Plant

DHL Warehousing

Find Out More About DHL Warehousing
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Our colleagues from DHL Supply Chain will be in touch after submitting the form.

DHL Transport Related Warehousing

Air or Ocean Freight

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Our colleagues from DHL Global Fowarding will be in touch after submitting the form.

Road or Rail Freight

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Our colleagues from DHL Freight will be in touch after submitting the form.

DHL Real Estate Solutions

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DHL Fulfilment

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DHL Packaging Services

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DHL Pre-sales Services

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DHL In-plant Logistics

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Choose a Transportation & Distribution Solution
Domestic
Intercontinental Multimodal
Pan European
Choose a Domestic Solution
DHL Managed Transport & Brokerage Management of Domestic Transportation & Brokerage
DHL Inbound Transport Operations Management & Execution of Inbound Transport
DHL Outbound Transport Operations Management & Execution of Outbound Distribution

DHL Managed Transport & Brokerage

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DHL Inbound Transport Operations

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DHL Outbound Transport Operations

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Choose an Intercontinental Multimodal Solution
DHL SeAir Multimodal Air & Ocean Freight
DHL Door-to-More Direct Distribution Solutions

DHL SeAir

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Our colleagues from DHL Global Forwarding will be in touch after submitting the form.

DHL Door-to-More

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Choose a Pan European Solution
DHL Freight Euronet European Managed Ground Transport
DHL Freight Special Transports European Oversized, or Heavy Cargo

DHL Freight Euronet

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Our colleagues from DHL Freight will be in touch after submitting the form.

DHL Freight Special Transports

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Our colleagues from DHL Freight will be in touch after submitting the form.

Choose a Consulting & Management Service
DHL Logistics Consulting Strategic Guidance on Optimising Supply Chain Design & Performance
DHL Procurement Services Sourcing & Managing Product & Suppliers
DHL Recall Services Handling Every Aspect of Product Recalls
DHL Business Support Centre Pre and Post-sales Customer Service Support

DHL Logistics Consulting

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DHL Procurement Services

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DHL Recall Services

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DHL Business Support Centre

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Choose an Integrated Contract Logistics Solution
DHL Lead Logistics Partner Overseeing the Entire Supply Chain & Its Operation
DHL Inbound to Manufacturing (I2M) Controlling Material Inflow to Optimise Manufacturing & Inventory
DHL Service Logistics Moving & Managing Aftermarket Parts & Materials
DHL Indirect Materials Management (MRO) Managing the Maintenance, Repair & Operations Supply Chain
DHL Passenger Gateway Services Logistical Services for Passenger-based Businesses
DHL HealthConnect Delivering Healthcare Products Direct to Customers
DHL Clinical Trials Logistics Managing the Logistics Essential to Successful Clinical Trials

DHL Lead Logistics Partner

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DHL Inbound to Manufacturing (I2M)

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DHL Service Logistics

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DHL Indirect Materials Management (MRO)

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DHL Passenger Gateway Services

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DHL HealthConnect

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DHL Clinical Trials Logistics

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Choose an Integrated Freight Logistics Solution
DHL Lead Logistics Partner Overseeing the Entire Supply Chain & Its Operation
DHL International Supply Chain (ISC) Origin Freight Consolidation & Destination Freight Management Services
DHL Industrial Projects Project Logistics for Oversized Cargo
DHL Trade Fairs & Events Fully Integrated Event Logistics
DHL Wine & Spirits Logistics Specialised Transportation for the Wine & Spirits Industry
DHL Food Logistics European Food, Fruit, Vegetables & Wholesale Logistics
DHL Perishable Logistics Optimum Conditions for Transportation & Compliance of Perishable Goods
DHL LifeConEx Premium & Customised Temperature Controlled Freight

DHL Lead Logistics Partner

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DHL International Supply Chain (ISC)

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DHL Industrial Projects

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DHL Trade Fairs & Events

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DHL Wine & Spirits Logistics

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DHL Food Logistics

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DHL Perishable Logistics

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DHL LifeConEx

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Choose a Customs, Security or Insurance Solution
DHL Customs Services Customs Brokerage
DHL Customs Consulting Consult on, Risk Assess & Enhance Your Customs Activities
DHL Cargo Insurance Comprehensive Cargo Insurance
DHL Security Services End-to-end Security Risk Assessment
DHL Customs Services

Air or Ocean Freight

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Road or Rail Freight

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DHL Customs Consulting

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DHL Cargo Insurance

Air or Ocean Freight

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Road or Rail Freight

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DHL Security Services

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Choose a Green Logistics Solution
Carbon Emission Reporting
Optimising Your Environmental Footprint
Carbon Offsetting
Choose a Carbon Emission Reporting Solution
DHL Carbon Calculator Transport Related Emissions Calculator
DHL Carbon Report Transport & Logistics Environmental Footprint Report
DHL Carbon Dashboard Graphical Modeling of Your Entire Supply Chain
DHL Quick Scan Carbon Efficiency at a Glance

DHL Carbon Calculator

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DHL Carbon Report

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DHL Carbon Dashboard

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DHL Quick Scan

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Choose a Solution to Optimise Your Environmental Footprint
DHL Green Danmar Carbon-Efficient Ocean Freight
DHL Managed Transport Greener Transport by Innovative Technology & Alternative Fuels
DHL Freight EuroLine Carbon-Efficient European Full (FTL) & Part (PTL) Truck Loads
DHL Warehousing Innovative Green Warehousing Technologies
DHL Logistics Consulting Network Optimization to Reduce Greenhouse Gas Emissions
DHL Envirosolutions Increasing the Environmental Sustainability of Your Operations

DHL Green Danmar

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DHL Managed Transport

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DHL Freight Euroline

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DHL Warehousing

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DHL Logistics Consulting

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DHL Envirosolutions

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Choose a Carbon Offsetting Solution
For Express Parcel Shipments
For Cargo / Freight Shipments

For Express Parcel Shipments

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Choose a Visibility & Risk Management Solution
DHL SmartSensor Get Full Visibility of Your Shipment
DHL Resilience360 Supply Chain Risk Assessment Tools

DHL SmartSensor

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DHL Resilience360

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Our colleagues from the DHL Resilience360 team will be in touch after submitting the form.

TRACKING A SHIPMENT

CONTACT CUSTOMER SERVICE

 

SHIPPING HIGH VOLUMES OF MAIL - UP TO 2 KG?

Business Customers - Domestic Mail

Business Customers - Domestic and International Mail

Business Customers - International Mail

  • Contact Our Experts for one shipment - Our experts from Deutsche Post International will be in touch

Private Customers

 

SHIPPING PARCELS OR DOCUMENTS - UP TO 31.5 KG?

What service level do you require?

Express service level (next possible business day using the DHL's global Express Network):


Standard service level - for business customers:

  • Get a Quote for single shipments - Our experts from UK Mail will be in touch
  • Ship Now for one shipment - Our experts from UK Mail will be in touch
  • Open an Account for regular shipments - Our experts from UK Mail will be in touch
  • Contact Our Experts Our experts from UK Mail will be in touch


Standard service level - for private customers:

  • Get a Quote for one shipment - Our experts from UK Mail will be in touch
  • Ship Now for one shipment - Our experts from UK Mail will be in touch
  • Contact Our Experts Our experts from UK Mail will be in touch

 

BUSINESS CUSTOMERS SHIPPING CARGO / FREIGHT - MORE THAN 31.5 KG?

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Logistics Solutions & Special Expertise

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Small Enterprise - Chose Your Solution:

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Find out more aboutGreen Logistics

Large Enterprise - Chose Your Solution:

Find out more aboutWarehousing & Fulfilment

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Find out more aboutConsulting & Management

Find out more aboutIntegrated Contract Logistics

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Customs, Security or InsuranceFind out more about

Green LogisticsFind out more about

or alternatively Contact Our ExpertsFor more information for more information

PRESS & CAREERS