Contact DHL Express
DHL Express customer service keeps your shipments – and your business – moving
Choose a topic below to manage a shipment, get started with DHL Express or find quick answers.
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Get More Support
Looking for more help? Choose from the other options below.
Billing Assistance
Customs Support
- Continuous Bond
- Import Customer Master File
- Hand Over to Broker
- Importer Parts List
- Denied Parties Proof of Identification
Technical Support
Claims
Fraud Support
Customer Service
1-800-CALL DHL (1-800-225-5345)
Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.
- Attempted Delivery Notices
1-888-273-8876 - Billing Assistance
1-800-722-0081 - ServicePoint Partners
1-888-262-4462 - Technical Support
1-800-527-7298
Monday – Friday: 6:00 AM – 7:00 PM AZ Time*
*Arizona (AZ) does not observe Daylight Savings Time
DHL Express
1210 South Pine Island Road
Fourth Floor
Plantation, FL 33324
USA
Customer Correspondence:
DHL Express
Executive Office Contact
1210 South Pine Island Road
Mail Stop #44
Plantation, FL 33324
USA
We're closed on these holidays.
- New Years Day (Jan 1)
- Dr. Martin Luther King Day (Jan 19)
- Memorial Day (May 25)
- Independence Day (Jul 3)
- Labor Day (Sep 7)
- Thanksgiving Day (Nov 26)
- Christmas Day (Dec 25)