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Track & Trace

Frequently Asked Questions

A tracking number or ID is a combination of numbers and possibly letters that uniquely identifies your shipment for national or international tracking.

Usually, the shipper or online shop is able to provide the tracking number or ID. If you have ordered a product in an online shop, the confirmation email or shipment tracking notification often contains the tracking number or ID. If not, please contact your shipper or online shop.

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For other Tracking options:

Track DHL Parcel (starts with 2 letters e.g. 3SBCC000123456, CY111111111DE) – Cargus or Poșta Română

DHL Express (10 digits e.g. 1234567890 or JJD0099999999)

DHL eCommerce (10 to 39 digits, starts with letters e.g. GM99999999999)

DHL Global Forwarding (e.g. 1234567, 1AB12345, ABC123456, 123-12345678)

DHL Freight (e.g. ABC-DE-1234567, 1234-12345, 123456789)