ADAPT & THRIVE WITH THE POWER OF LOGISTICS

After the award of the degree in Business Administration in Wiesbaden, Germany, Alexander started his career in 1996 in San Sebastian, Spain. As International Manager of the family-owned parcel service company Guipuzcoana S.L., it was his responsibility to connect Guipuzcoana to a European parcel network alliance which he accomplished in April 1998 by joining the Eurodis group. 

As Quality Manager of Eurodis Alexander contributed to the harmonization with DHL's Europack network. In November 1999 Alexander joined DHL Worldwide Express Germany in Frankfurt and, since then, held various sales and customer management positions with DHL before he assumed in 2009 the role as VP German Automotive with DHL CSI. In July 2016 he moved to the Technology sector and assumed the regional responsibility for EMEA which he held until June 2019. Since July 2019 Alexander is leading the global team as Sector President for Technology.

Since February 2018 Katja Busch has been responsible for the Sales Organization & DHL Customer Solutions Innovation as Chief Commercial Officer Head of CSI at DHL Group.

From January 2013 – January 2018 Katja Busch was Chief Sales Officer (CSO) DHL Parcel Germany in the Post – eCommerce – Parcel division. Prior to this she was Divisional Board Member for DHL Parcel for over six years in the Mail division at Deutsche Post AG responsible for domestic sales including customer service for Parcel. Appointed CSO DHL Parcel Germany in 2013, Busch assumed overall responsibility for customer service for both Mail and Parcel business units, including 22 call centers operated by Deutsche Post Customer Service GmbH. From March 2014 – January 2018 she headed international customer service for the Group’s Post – eCommerce – Parcel division. In August 2016 she also assumed responsibility for the newly created Global eCom* Key Account Management unit.

Following an education in natural sciences, Busch spent seven years in various sales roles at TNT Express Germany before moving to DHL Group in 1997. After serving as service branch head and business department head, she was appointed Head of Marketing & Sales in January 2004 at DHL Express Austria based in Vienna. In March 2006 she was appointed Divisional Board Member for DHL Parcel Germany.

In her role as Director, Global Strategic Industries for supply chain & logistics, Paula Natoli  partners with companies across all industries to deliver exceptional customer satisfaction through supply chain data, AI and technology excellence.  Prior to joining Google Cloud in 2020, Paula spent 23 years with Blue Yonder (formerly known as JDA Software) where she served in leadership roles in professional services and product management, building and deploying supply chain solutions used by hundreds of companies worldwide. 

Leveraging her passion for supply chain and technology, Paula is a frequent speaker at conferences and webinars.  She has been recognized as a Supply Chain Pro to Know, a Stevie Awards silver award recipient for Women in Business Female Executive of the Year and named one of the Top 100 Women in Supply Chain by Supply Chain Digital in 2024.

As a Penn State supply chain management graduate, she also served on the Advisory Board for the Penn State Centre for Supply Chain Research from 2020-2022.

Yin Zou is the Executive Vice President of Corporate Development at DHL group. Previously he was the CEO of SF DHL Supply Chain China, overseeing more than 7,000 employees. With over 1,000,000 square meters in warehousing and an expanding transport network, SF DHL Supply Chain is a leading contract logistics solution provider in China, serving over 200 blue chip clients.

An industry veteran, Yin Zou has been working in logistics industry with DHL for over 20 years where he has held management roles in Europe, the United States and China, covering commercial, strategy, shared services and operations. His resume includes over 10 years of logistics experience in China, spanning manufacturing planning in the semiconductor industry, transportation operations, distribution center operations and commercial development with major clients.

Yin Zou graduated from Beijing University with double major degrees in Chemistry and Economics, and a minor in Law. He also obtained an MBA degree from the University of Oxford

Tim Robertson joined DHL in 2002 as the Global Vice President of Strategic Development. Since then, he has held various positions in the company, such as CIO and Head of Customer Service and Business Process Organization for DHL Global Forwarding Americas, Head of Air Freight at DHL Global Forwarding Americas, District Manager for the Los Angeles station, Vice President of Business Development for the EMEA region, and Vice President of Marketing & Sales for the U.S. before becoming Chief Executive Officer (CEO) for DHL Global Forwarding Americas leading more than 7,500 employees across 16 countries.

Tim holds a master’s in Business Administration (MBA) from the Harvard Business School and a bachelor’s with First Class Honors in Chemical Engineering from the University of Sydney in Australia. He was recognized with the 2008 DHL West Region District Manager of the Year Award, as well as the CEO Award for Sales Team of the Year in 2014. Further, under Tim’s leadership, the U.S. sales force was recognized by SellingPower as one of the “50 Best Companies to Sell For in the U.S.” in 2015 and 2016.

Mary has over a decade of experience leading various Corporate Social Responsibility (CSR) and education initiatives for Cisco. She is currently Cisco's Chief Sustainability Officer.

Prior to her current role, Mary led the Corporate Affairs Strategy, including new program development, Public Benefit Investment and the Cisco Foundation, and Research and Insights.

Rich Bulger, Infopreneur, led a pioneering sustainability company focused on eco-friendly product transfer strategies. His journey began in the U.S. Army, instilling in him a disciplined leadership style. At Verizon, his seventeen-year tenure saw him ascend through various roles, including directorial positions covering operations, marketing, and reverse logistics.

Rich's impact at Verizon was profound, notably spearheading the company's inaugural store trade-in program in 2009, generating $1.6 billion annually from used handset sales. His expertise was further refined at Cisco, managing global reverse logistics operations, consistently earning the prestigious Gartner Top Supply Chain award.

Beyond corporate achievements, Rich actively contributed to the Reverse Logistics Association as an advisory board member and earned a master's degree in Reverse Logistics Management.

Rich's career epitomizes a commitment to sustainability and logistics excellence. At RecirQ, he grew revenue from $27M to $116M in 5 years. Outside of work, Rich cherishes family life with his wife, Naomi, and their two children, Riley and Bryce, whom he proudly acknowledges as smarter and better looking.

• From  15:00     Arrivals

• 18:30 – close  Network Reception 

• 09:00  Opening and Keynote Speeches: Supply Chain Resilience

Opening and Keynote speeches: Supply Chain Resilience

• 11:00 - 12:30   Breakout Session I

• 12:30 – 14:00  Networking Lunch

• 14:00 – 15:30  Keynote Speeches: Supply Chain Decarbonization

Keynote speeches: Supply Chain Decarbonization

• 16:00 – 17:00   Breakout Session II

•  17:00 - 17:30   Closing Keynote

• 18:30 – close     Reception and Executive Networking Dinner

• 09:00 – 10:30  Adapt & Thrive with the Power of Logistics

Welcome Back

Keynote speeches

• 10:30 – 11:30  Breakout Session III

• 11:30 – 13:00  Startup Challenge

Closing Keynote

• 13:00 – 15:00  Light Lunch and Departures 

Secluded in the rolling hill country of Austin, Texas, the newly-renovated Omni Barton Creek Resort & Spa is the ultimate retreat and perfect location for the DHL Technology Conference. A daycation at the Omni Barton Creek is the perfect spot to unwind and immerse yourself in a unique collection of desirable amenities.

Omni Barton Creek Resort & Spa

8212 Barton Club Dr

Austin, TX

78735

What are DHL sector conferences?

DHL sector conferences are industry specific events hosted by DHL that provide a platform for DHL Customers and partners come together to network, share ideas that drive business growth and identify new opportunities for process excellence in the supply chain and logistics.

Is this event open to everyone?

Attendance to the DHL Technology Conference is open to invited and registered delegates only. Any requests to register will be evaluated on a case-by-case basis. DHL reserves the right to reject or cancel any registration due to limited capacity or any other discretionary reasons it deems necessary.

Is there a cost to attend the conference?

DHL does not charge a delegate fee to attend this conference.

Is there a dress code?

We recommend “business casual” for delegates.

What accommodation will be available for the conference? 

DHL has secured a block of bedrooms at a preferred rate with the Omni Barton Resort. Upon registration, delegates can indicate their lodging requirements from the room block. Delegates are responsible for covering the costs of their accommodation for the duration of the conference. The special rate will be honored if guests decide to arrive early or stay longer at the hotel to enjoy the city.

The circular economy is key to combating climate change. By eliminating waste, circulating products and materials, and regenerating nature, businesses can cut greenhouse gas emissions and reduce costs. In this workshop session delegates will gain actionable insights and innovative strategies to enhance your logistics operations.

Highlights:

1.  Embracing Technology Trends:

•Discover how cutting-edge technology is transforming the circular economy and driving new ways of working.

2.  Harnessing ML and AI for Returns Management:

•Learn how to leverage machine learning (ML) and artificial intelligence (AI) to efficiently manage growing returns.

3.  Optimizing Buy/Sell Models and Disposition Processes:

•Uncover strategies to quickly extract value from returned products and improve time-to-cash.

4.  Safeguarding Your Brand:

• Understand the importance of brand protection and explore key motivators for taking necessary measures.

5.  Navigating Regulatory Environments:

•Gain insights into staying compliant with regulations across various markets.

Gain practical knowledge and strategies to overcome challenges and seize opportunities in the circular economy. Network with industry leaders and leave with a clear roadmap to drive sustainability and profitability in your logistics operations.

In the tech sector, achieving a resilient supply chain while reducing emissions is crucial. This session will focus on the role of multi-modal transportation in meeting these dual objectives. We will investigate how companies can mitigate risks and respond swiftly to disruptions by diversifying transportation methods and enhance supply chain resilience.

We will explore the benefits of multi-modal transport in optimizing logistics to minimize emissions. This includes leveraging the strengths of each transport mode to create more efficient, sustainable supply chains. 

The session will conclude with an open discussion and Q&A, providing an opportunity for participants to share experiences and solutions. Attendees will gain actionable insights into how multi-modal transportation can reduce emissions and lower the costs

In this break-out, we delve into decarbonizing express and airfreight transportation, focusing on sustainable aviation fuels (SAF) as low emission solutions and optimization levers. We will explore the role of aviation in transportation, SAF types, feedstock, scalability, pricing, and recognition & accounting.

Through an engaging and interactive session, participants will learn about "Insetting" via the Book & Claim methodology in line with Smart Freight Centre Guidance, and the acceptance by organizations such as SBTi and GHG Protocol. We will also cover the economics of SAF, including financial implications and future outlook.

Real-life case studies will showcase successful implementation in the express and airfreight sector, with a focus on DHL's role in enabling decarbonization. Participants will leave with practical knowledge and tools to decarbonize transportation operations, ultimately contributing to a more sustainable future for their organizations.

Join us for an insightful breakout session where you will learn how to harness the power of data analytics in your supply chain. We'll explore how data can be leveraged for prediction, visibility, and decision-making, highlighting its potential to enhance business operations. 

We will be joined by customers  who will share their experience and benefits of implementing data driven solutions.  Use cases will cover examples on route optimization  and cost reduction.

The session will conclude with a Q&A, providing an opportunity to address your specific questions and concerns.

Unlock the transformative power of AI in logistics! In this breakout session, you will learn how AI is not just a solution but a game-changer and how these cutting-edge intelligent technologies are redefining the logistics landscape for the tech industry.

We will investigate real-world success stories, including how DHL and its customers have harnessed AI tools to tackle inventory backlogs, streamlining operations and boosting efficiency.

The session will wrap up with an interactive activity, where you’ll apply AI solutions to real logistics scenarios.

This session is a perfect opportunity to learn invaluable insights from industry experts and equip yourself with practical strategies to optimize your supply chain management with AI.

With our team of specialists and product owners around the globe,  we are deploying 12- Focus technologies that are develop to drive  warehouse automation.  Technologies are focused on increasing efficiency in the warehouses and enabling operations to drive high quality, efficiency and safety standards. In this breakout session,  we will showcase several customer solutions for overcoming labor shortages and driving better proactivity.

In this insightful panel discussion , we will focus on the latest trends and developments shaping supply chains and transportation in North America. We will examine potential implications of the upcoming political changes on trade policies, regulatory environments, and economic dynamics. In addition, we will get the insights on tariffs impacts and how outcome of the election will drive changes in the logistics in North America.  

This breakout session offers an in-depth exploration of the shifting dynamics in global supply chains, with a particular focus on the potential of Asian countries  as alternative manufacturing hubs. The discussions aim to explore India's technological advancements and their impact on supply chain capabilities.

Participants will gain insights into the complexities of diversifying supply chains beyond China, with a special emphasis on India's evolving tech landscape. The workshop will address the challenges and opportunities presented including infrastructure development, regulatory environments, and long-term relationship building with new suppliers.

In this workshop session we will explore tactics to ensure success in cross-border e-commerce. Topics will include optimizing global logistics networks for efficient delivery, navigating international trade regulations seamlessly, and leveraging advanced data analytics for predictive inventory management. By focusing on these operational essentials, executives can effectively drive global expansion, enhance supply chain agility, and deliver superior customer experiences in cross-border e-commerce.

This roundtable session will discuss the life-cycle of the supply chain/logistics of a Fab and how supply chain models need to fundamentally change to meet the needs of the global electronics manufacturing industry in the next 5 years and beyond.