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DHL EXPRESS NAMED #1 BEST WORKPLACE IN SINGAPORE FOR 3RD CONSECUTIVE YEAR

Press Release: Singapore, 18 November 2022

  • #1 in Singapore – honored by Great Place to Work® Institute
  • Sixth consecutive certification as Great Place to Work® since 2017

DHL Express, the world’s leading international express service provider, has been ranked number one on the Best Workplaces™ 2022 list in Singapore by the Great Place to Work® Institute. This marks the third time DHL Express has taken the top spot and the sixth consecutive time it has been certified a Great Place to Work® since 2017.

DHL Express is ranked first in the category of ‘Large’ workplaces, maintaining its first position in 2020 and 2021.

“We are honored to be ranked first on Singapore’s Best Workplaces™ 2022 for the third time. The award is an affirmation of our employees’ trust in us as we continue to navigate these uncertain times and emerge stronger together out of the pandemic to deliver excellence in what we do best,” says Christopher Ong, Managing Director, DHL Express Singapore.

Based on the 2022 Trust Index (TI) survey, 96% of employees rated DHL Express as a great place to work as compared to 53% at a typical global company[1]. The TI scores also showed that the company had maintained a consistent 96% in its scores across categories like Respect, Camaraderie, Credibility and Pride. The high trust culture is evident across various demographic groups, demonstrating similar and consistent employee experience – no matter what they do, who they are and where they work from.

The study also found that 96% of DHL employees feel they make a difference here while 98% think that their customers would rate the service they deliver as 'excellent’. This is in line with DHL Express’ aspiration to build a team of motivated employees equipped to deliver great service quality to customers.

“We believe in taking care of our people first. Being awarded the best workplace in Singapore again has proven that our “People First” approach enables our employees to deliver their best at work, for customers and their community,” says Amod Date, Vice President, Human Resources, DHL Express Singapore.

The flagship Certified International Specialist (CIS) program has, for the past decade, laid the right foundation for the business, instilling in employees the “Can-Do” and “As One” spirit. These have enabled them to adapt to changes without losing sight of their commitment to delivering service excellence.

This year, DHL Express has also been ranked number one on the world’s and Asia’s Best Workplaces™ lists.

Great Place to Work®, a global people analytics and consulting firm, assesses the work experience of employees through its certification program every year. To determine the 2022 Singapore’s Best Workplaces™️, Great Place To Work®️ analyzed confidential survey feedback representing close to 70,000 employees across different industries in Singapore.


[1] https://greatplacetowork.com.sg/gptwcertified/dhl-express-singapore-pte-ltd/