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Customs Services

With a full range of standard and specialized customs services, we help your international shipments navigate customs efficiently and reach their destination on time.

Explore the tabs below to learn about DHL Express' customs services and how each supports your shipment.

Updated: December 1, 2025
Effective: January 1, 2026

 DescriptionHow We ChargeCost
Export DeclarationExporting goods being subject to additional controls
An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.		Per ShipmentTHB 320
Bonded TransitShipping under customs bond
Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond.		Per ShipmentTHB 660
Multiline EntryImporting shipments containing multiple commodities
Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.		Per LineTHB 25
Temporary Import ExportHave DHL Express arrange a temporary import or export
At Customer’s request, DHL facilitates the temporary export and subsequent re-import of goods from the origin country, or the temporary import and later re-export of goods at the destination. These services are typically provided for purposes such as repairs, testing, exhibitions, or similar activities, and are carried out in compliance with customs regulations through the submission of all required documentation and adherence to the relevant clearance procedures.		Per ShipmentTHB 660
Preferential OriginBenefit from preferential duty
At shipper’s request, the preparation or provision of a Certificate of Origin/Proof of Preference or other similar forms by DHL to certify the goods in a particular export shipment have been produced, manufactured or processed in a particular country allowing preferential rates of duty to be claimed at destination and/or compliance with trade barriers. Common examples are EUR1, ATR.		Per ShipmentTHB 400

 DescriptionHow We ChargeCost
Non-Routine EntryGoods excluded from standard clearance
Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL cannot provide such clearance services or operate as a licensed broker.		Per ShipmentTHB 365
Bonded Storage

When the shipment cannot be released by customs
Storage charges apply when the shipment cannot be released by customs.

Charges take effect three calendar (working) days after the freight arrival date. The charge applies to the duty and tax payer.

Per Shipment

Per Day

After 3 Working Days

THB 240 and THB 3.5 per kg
Permits and LicensesWe facilitate the license filing process.
To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses.		Per ShipmentTHB 1,600
Clearance ProcessingA fee for shipment clearance processing
Applies where additional cost is incurred for importing shipments in alignment with government agency requirements.		Per ShipmentTHB 385
Customs Physical InterventionShipments subject to Customs inspection
The arrangement of a non-routine physical Customs inspection of a shipment involving either a full or partial unload. To include the marking or mutilation of samples.		Per ShipmentTHB 760
Clearance Authorization

Hold and notify me.
Applies when the designated importer has specifically requested to be contacted by DHL before customs clearance is initiated.

Contractual agreement required.

Per ShipmentTHB 600

 DescriptionHow We ChargeCost
Duty Tax ProcessingAccount Holders can accelerate clearance
DHL will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date.		Per Shipment

THB 210 or 2.0% of fiscal charges, if higher

(Maximum THB 2,000 per shipment)

Duty Tax ProcessingImport Duties and Taxes for Non-Account receivers
An administrative charge applies when DHL processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL account number.		Per Shipment

THB 200 or 2.0% of fiscal charges, if higher

(Maximum THB 2,000 per shipment)

Release to BrokerShipment cleared and delivered by your broker of choice
At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.		Per ShipmentTHB 420
Post Clearance Modification
Upon request, shipment data (value, classification, etc.) can be modified after declaration
If requested by customs authorities or the importer/exporter, DHL may add or modify data declared to customs authorities for clearance purposes. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter.		Per ShipmentTHB 3,000

Customs Preparation

Get your customs clearance documents ready – from export declarations to bonded transit and tariff‑preference certificates.

Customs Process

Expert handling of complex clearance steps like non‑routine entries, permits, bonded storage, and official inspections.

Customs Support

Smooth duty, tax, and broker support to accelerate clearance and keep your shipment moving.

DHL Express will prepay and charge back for government required certificate fees.

Shipments booked with Duty Tax Paid (DTP) service may be subject to additional clearance charges. Where applicable these will be billed to the DTP shipper. These charges may include but are not limited to:

  • Non-Routine Entry
  • Customs Physical Intervention
  • Permits and Licenses
  • Bonded Storage
  • Multiline Entry
  • Clearance Processing
  • Post Clearance Modification

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* All discounts are based on shipment volume and profile information provided. DHL may adjust this discount upon thirty (30) days written notice. Terms and conditions apply.