CONTACT OUR CUSTOMER SERVICE

Do you have an inquiry about a DHL eCommerce Solutions or DHL Parcel shipment? Our Customer Service Team is happy to help!

Business Hours:

Monday - Friday 8 am - 9 pm ET
Saturday closed
Sunday closed

Please note that Customer Service will be closed on public holidays

Email Us

Please fill in the contact form below

All fields marked with an asterisk (*) are mandatory.

Please enter your salutation.

First Name*

Please verify the field

Last Name*

Please verify the field

Email*

Please verify the field

Telephone number including your country code

Please enter a telephone number.

Please select your country/region.

Shipment ID/Tracking number

Please verify the field

What is the nature of your inquiry?

Please describe your inquiry*

Please describe your inquiry

If you would like to learn more about how DHL uses your personal data, please read our privacy statement

Do you have a question regarding tracking or delivery?

Find Answers

We are dedicated to make our customers' lives easier.

Find Out More