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The Logistics Trend Radar 6.0 - Delivering insight today, creating value tomorrow

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The Logistics Trend Radar 6.0 - Delivering insight today, creating value tomorrow

Delivering insight today, creating value tomorrow

The Logistics Trend Radar 6.0 - Delivering insight today, creating value tomorrow

Trends Filter

Use the toggles below to filter visible trends.

Focus Areas
Trend Clusters
Sectors
Reset Filters Apply & Close

Trend Name

Technology Trend
Impact:
Realization:

Read Full Article

The Era of Logistics is here.

Never has the importance of supply chains been more widely acknowledged by societies in connecting people and improving lives. On an unprecedented level, we are seeing businesses transform logistics from a quiet, back-end operation into a strategic asset and value driver. At the same time, more technology visionaries than ever before are beginning to understand the vast, ripening opportunities in the logistics industry to develop and apply their innovative solutions around the world.

At DHL, we believe that success in this new era requires innovation: inspiration, open exchange, and deep collaboration. By sharing The Logistics Trend Radar 6.0, we invite you – our customers, colleagues, and partners – to connect with us and jointly shape the Era of Logistics.

Katja Busch - Chief Commercial Officer, DHL
Katja Busch
CHIEF COMMERCIAL OFFICER DHL & HEAD OF DHL CUSTOMER SOLUTIONS & INNOVATION

WHAT'S NEW

The DHL Trend Research team has been closely monitoring the various social, business, and technology trends over the past two years.

Since the launch of the previous edition of The Logistics Trend Radar, we have witnessed several interesting developments that have influenced trends’ realization and impact on the logistics industry. Additionally, through conversations with customers, colleagues, and partners, we have identified ways to improve the user experience of the Trend Radar to drive deeper discussions and more innovation collaboration. Overall, this has led to several changes in the design, approach, and composition of Trend Radar 6.0, of which the most noteworthy are categorized here.

New & Returning Trends

As technologies develop and community values change, new trends emerge and their relevance begin to intersect with the logistics industry. Meanwhile, other trends have appeared in past editions but have been removed as macro forces push them outside of the Trend Radar’s 10-year realization scope. For Trend Radar 6.0, we welcome completely new trends, as well as reintroduce returning trends from previous editions, as elements of these trends become relevant to supply chains within the coming decade.

New & Returning Trends
Previous Next
Refocused Trends

Collecting feedback, we learned from users of the previous Trend Radar that the trends sometimes seemed unbalanced – that some trends were too broad in scope, while others were at an appropriate level to drive innovation-centered strategy and conversations. To rectify this, we have refocused the broader developments, retiring them and uplifting many of their components onto the trend level. In doing so, users can now see these previously hidden topics showcased directly on the Trend Radar.

Refocused Trends
Next
Remodeled Trends

As part of the process, we re-evaluated all trends and their composition of logistics-related concepts. For some, we have added new opportunities and use cases that have recently developed, while for others, we have subtracted components that have lost relevancy to supply chains. For these trends, we have provided new names to better represent their recomposition. Simultaneously, some trends, while remaining consistent in their relevance and content, have been renamed to reflect more commonly-used terminology.

Remodeled Trends
Previous Next
New Perspectives & Lenses

We believe that innovation discussions regarding the 40 trends on the Trend Radar should be framed in more ways than just by industry sector. Therefore, we have introduced two new perspectives (Focus Areas and Trend Clusters) to accompany Sectors for users to approach and engage with the Trend Radar. Each of these perspectives has six lenses that group trends according to their respective themes.

New Perspectives & Lenses
Previous

DEVELOPING THE RADAR

We update the Logistics Trend Radar every two years to reflect how we at DHL view the key social, business, and technology trends within the logistics industry.

Our unique and integrated customer-centric innovation approach empowers us to harness the most relevant perspectives for logistics transformation directly from our valued customers and colleagues engaged in daily operations. We complement these insights using classic research methodologies, and incorporate the work of multiple experts, including key opinion leaders from influential think tanks, renowned consultancy firms, and top-tier academia from around the world.

Major movements and patterns – namely globalization, e-commerce, digitalization, and sustainability – have gradually transformed the logistics industry over the past decades and will continue to do so in the future. We inspect how these megatrends further shape the needs of societies and industries and the supply chains that serve them.

As drivers of change extending beyond whole industries, macro forces influence the acceleration and importance of trends and their placement on our Trend Radar. We evaluate the growth and decline of macro forces over the last two years, as well as how they compound or conflict with one another. They are numerous, but some examples are societal values, demographics, climate change, the Covid-19 pandemic, urbanization, consumer behavior, geopolitical events, and labor shortages, among many others.

Researchers, inventors, developers, visionaries, and providers of technologies play a crucial role in the advancements that revolutionize the logistics industry. By collaborating with such innovators early on, we here at DHL derive invaluable insights into sophisticated technological breakthroughs and new possibilities on the horizon.

INNOVATION PHILOSOPHY

It is our core belief that delivering meaningful innovation can only be achieved by staying close to customers, close to technology, and close to operations:

Close to Customers
Close to Customers

We cultivate honest conversations and engagement with our customers about business strategies, future needs, and pain points in order to validate ideas, develop use cases, and leverage technologies and expertise. We achieve success through strong customer buy-in and close collaboration.

Close to Technology
Close to Technology

We connect the logistics and the digital worlds, tracking and engaging visionary developers and providers of all kinds and staying at the forefront of emerging technology and supply chain innovation. This enables us to identify and co-create new solutions beneficial to our customers.

Close to Operations
Close to Operations

We leverage our own global DHL logistics operations to improve logistics efficiency, quality, and safety. The significant time we spend on site with facility managers and workers to visualize and implement solutions benefits both our customer and colleagues.

DRIVING INNOVATION

Our end-to-end innovation project approach starts with customer engagements, technology scouting, and research, which helps us understand social and business trends, as well as technological breakthroughs.

This forms the basis of our Logistics Trends Radar and additional thought leadership trend reports. With a finger on the pulse of the relevant trends, we run proof of concept projects in real-world supply chain settings with our customers and within the DHL network of operations to fully understand the benefits and challenges of applications. Successful projects open up opportunities for productization and scaling, so that these solutions are available internally across DHL operations and commercially to customers.

THE TEAM

Dr. Markus Kückelhaus - Vice President, Innovation and Trend Research
Klaus Dohrmann
Vice President, Head of
Innovation & Trend Research
Project Director & Co-Author
Jordan Toy - Innovation Manager, Editor-in-Chief & Co-Author
Jordan Toy
Innovation Manager
Editor-in-Chief & Co-Author
Emily Pitcher - Innovation Manager, Co-Author
Emily Pitcher
Innovation Manager
Co-Author
Julian Selders - Senior Innovation Specialist, Co-Author
Julian Selders
Senior Innovation Specialist
Co-Author
Tanja Grauf - Innovation Manager, Co-Author
Tanja Grauf
Innovation Manager
Co-Author
Susanne Lauer - Marketing Director<br>Innovation & Content, Marketing Lead
Susanne Lauer
Marketing Director
Innovation & Content
Marketing Lead
Olande Stols - Vice President Marketing, Marketing Advisor
Olande Stols
Vice President Marketing
Marketing Advisor
Tian Chen Lau - Vice President, Head of Innovation Asia Pacific, Regional Advisor
Tian Chen Lau
Vice President, Head of Innovation
Asia Pacific
Regional Advisor
Irina Albanese - Senior Director Innovation Middle East & Africa, Regional Advisor
Irina Albanese
Head of Innovation
Middle East & Africa
Regional Advisor

THE DHL INNOVATION CENTER NETWORK

With our four DHL Innovation Centers located in Germany, Singapore, the US, and the UAE, we spearhead the future of logistics and drive customer-centric innovation around the world. This global network enables us to consider regional socio-economic differences and actively participate in local innovation ecosystems.

Every year, we welcome tens of thousands of customers, partners, and other innovative thinkers and visionaries to engage with DHL experts and each other. Through these creative hubs, we facilitate and lead workshops, innovation center tours, events, and joint innovation projects to better understand customer needs and identify actions to solve key supply chain challenges. We also take a focused, user-centric, and systematic thought leadership approach to discovering impending developments, emerging best practices, potential industry applications, and the implications of these trends on logistics. Leveraging customer insights and research findings, we test, create, customize, commercialize, and scale innovative solutions for the benefit of our customers and our colleagues.

Europe, Cologne, Germany

Europe

Cologne, Germany
Americas, Chicago, USA

Americas

Chicago, USA
Asia Pacific, Singapore

Asia Pacific

Singapore

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Other Contributors
Amy Henshall
Angela Hills
Barbara Gunter
Benjamin Perlson
Dina Falk
Graham Avery
John Pilkington
Lyndon Muyot
Maulik Kamdar
Paola Campo
Philip Jensen
Santiago Romero
Stefan Fuehner
Ying Chuan Huang
Zineb Darkouch
DHL SmartSolutions IOT
DHL Applied Analytics

Special Thanks
Special thanks go to all our colleagues from the various DHL teams and divisions – Supply Chain, Express, Global Forwarding, Freight, eCommerce Solutions, and Post & Parcel Germany – who supported us with invaluable input and expertise. Furthermore, we would like to express our sincere thanks to all our customers, partners, and colleagues who visit our DHL Innovation Centers every year and support us with their in-depth feedback in the development of our Logistics Trend Radar.

Marketing & Design Agency
SURE! Creative Ltd

Editorial support
Words Europe