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BOOK A SHIPMENT

DHL Freight offers the following booking options free of charge:

  1. Book online without registration
  2. Book online with DHL Multishipping 
  3. Book a shipment with the DHL Freight order form

You can also book a shipment through sending an e-mail to our customer service dhlfreight.fi@dhl.com. However, please note that all the necessary information must be summarized in the e-mail body; sending solely packing lists and other attachments is not considered as booking. These e-mail bookings are subject to a service fee of 7,50 €.

  • Send us the following information:

    • Consignor and consignee details (and possible different collection and delivery address): company name, full address, contact person, e-mail and telephone number
    • Who is paying the freight
    • Description of goods
    • Size of shipment: number, dimensions (L x W x H) and gross weight of packages, stackability
    • Expected collection time
    • Instructions for collection and / or delivery, reference numbers
    • Any other relevant information concerning the nature or content of the shipment (i.e. dangerous goods, transportation time, need for additional transportation insurance).

1. Book online without registration

Easy-to-use solution for occasional shipment needs. Quick booking without registration. You can print the shipment documents on your laser printer and label your goods to be ready for pick up.

You will get the order confirmation and shipment ID when placing your booking.

For more information please contact DHL Freight Customer Service

Domestic Road Freight

DHL Freight EuroConnect Domestic
DHL Freight EuroLine Domestic

Groupage, Part and Full Load Shipments
Place a booking for a shipment within Finland.

International Road Freight Export

DHL Freight EuroConnect
DHL Freight EuroLine

Groupage, Part and Full Load Shipments
Place a booking for a shipment from Finland to abroad.

International Road Freight Import

DHL Freight EuroConnect
DHL Freight EuroLine

Groupage, Part and Full Load Shipments
Place a booking for a shipment from abroad to Finland.

2. Book online with DHL Multishipping

In DHL Multishipping you can, for example, make bookings, save and maintain address data, check the shipping costs and manage all your shipments. Register or log in below.

New Customer

DHL Multishipping uses the internet technology at your advantage. Without any installation of software, DHL Multishipping simplifies freight management as you can handle the entire freight process from your own PC 

Existing Customer

DHL Multishipping automates your booking of a pick-up, helps you search for delivery details, produces the necessary documents and you can print it all on your own laser or label printer.

Introducing DHL Multishipping

  • DHL Multishipping has been developed for companies who need to streamline processes and improve control before, during and after transportation. It can be readily integrated within existing ERP or WMS systems, enabling direct communication with DHL Freight and minimizing manual shipment processing.

    Requires user ID and registration.

    • Rapid and efficient communication - enter your shipment details directly into the DHL Freight system
    • Printable shipment documentation
    • Estimated shipping charges prior to booking
    • Shipment tracking
    • Usage of self-defined templates for regular transport
    • Instant savings potential - save time and cut costs
    • Receive instant booking confirmations

DHL Multishipping Frequently Asked Questions

  • Please check, that you have entered your user-id, company-id and password correctly.

    Capital and small letters matter.

  • Please contact our DHL Multishipping support:

    tel. +358 (0)20 533 2600undefined or e-mail fifreightecom@dhl.comundefined

  • Yes, you can change your password. Select Settings - Change password (button)

  • You need:

    • Internet connection, Internet Explorer 6.0 or newer / Firefox 1.5 or newer
    • E-mail address
    • Adobe Reader 5.0 or newer
    • Laser printer
    • DHL Freight Euroconnect (export & import)
    • DHL Freight Kotimaa (domestic)
  • Yes, DHL Multishipping supports several accounts in your company.

  • Yes, you can re-print labels and waybill. 

    Select "My Shipments - Shipment status".

    Activate the shipment you want to re-print documents for (flag on the left) and press "Freight documents".

  • Yes, please contact our DHL Freight customer service tel. +358 (0)20 345 345

    If we do not receive an ordered pickup cancellation request we will charge the pickup in accordance with the agreement.

  • You can use DHL Multishipping 24/7. 

    DHL reserves the right to change the Service and update the webpage.

  • 60 minutes.


3. Book a Shipment with DHL Freight order form

The DHL Freight order form can be used for occasional shipping needs.

Fill the form with all the necessary shipment information and send it as an attachment by e-mail to the DHL Freight Finland Customer Service dhlfreight.fi@dhl.com

Shipments to / from non-EU territories require a commercial invoice or proforma invoice. Further instructions and an invoice template can be found here.

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