What happens when things go wrong?
Some examples include port strikes, truck driver shortages, volcanic eruptions, and civil unrest. Your trusted freight forwarder can reroute your shipment to prevent it being stuck in port and can shift your road cargo to rail when needed.
If aircraft are grounded or when it’s unsafe to fly over a particular territory, this partner can immediately find and secure alternative transportation on the shortest possible routes. So you can expect ‘business as usual’ even when the unexpected happens!
Not all freight forwarders offer a certified customs broker service
So check with your preferred forwarder if you intend to export or import goods across borders.
A good broker will ensure your correctly declared goods move smoothly through customs, as swiftly and economically as possible. Achieving and maintaining compliance is a big plus of partnering with a trusted freight forwarder.
Your partner will likely liaise with and arrange your shipments with multiple carriers, operating in every corner of the globe…
With a robust and broad logistics network, freight forwarders can help you overcome capacity shortages. Unlike integrators who have finite capacity on their own fleets, a forwarder can make block space agreements with many different airlines and ocean carriers to ensure available capacity whenever and wherever needed.
…However, working with many carriers does come with the drawback of reduced visibility
For example, when shipping with an integrator you are likely to see the progress of your goods in real time from start to finish. But when you ship with a freight forwarder, overall visibility will depend on the digital maturity of each party involved in the journey. Bear in mind, though, that most freight forwarders are working to improve visibility across their networks. For example, DHL Global Forwarding has developed the myDHLi platform to help customers closely follow their shipments online.
While integrators typically move only smaller size parcels and packages, with volumes limited to the capacity of their own fleets, freight forwarders handle all types of cargo from small items all the way up to large and oversized items – from earthworms to elephants, oil paintings to oil rigs.
And because of the enormous volumes of cargo that freight forwarders coordinate for customers each year, the forwarder is usually in a very strong position to negotiate the best freight rates with carriers. You benefit directly from these lower costs.