Making sustainability our business

Everything we do at DHL is united by one common purpose: Connecting People, Improving Lives. This makes us stewards of sustainability, striving to care for our climate, colleagues, and communities.


Connecting people, improving lives

We have a tremendous responsibility. Our business is an essential driver of global trade and economic growth, yet our worldwide operations also have an impact on the environment. And while more than half a million people around the world rely on us for employment, millions more depend on our services every day.

We take this responsibility seriously, which is why we carved out a clear company purpose to guide us: Connecting People, Improving Lives. With this principle at the heart of everything we do, we are making it our business to be sustainable and ultimately have a positive impact on our climate, colleagues, and communities.

To achieve our goals and make sound investments in the future, we actively pursue trusted, transparent, and sustainable business practices wherever we operate. Our long-term success as a sustainable company depends on our ability to satisfy our customers’ needs while minimizing our environmental impact, maximizing our contribution to society, and acting as a role model for good corporate governance.

This approach has made us a sustainability leader. We have repeatedly set the bar high – from introducing the industry’s first green product to becoming the first logistics company to commit to a zero emissions target. 

While we minimize our own environmental footprint, we are also developing sustainable logistics solutions to make supply chains greener and help our customers achieve their sustainability goals. 

Our efforts to "live sustainability" include working together with our people and in our communities to provide a safe, inclusive, and engaging working environment and foster a culture of volunteerism. We are not only championing a skilled, diverse, and healthy workforce, we are enabling our people to get out and help their communities thrive.

Sustainability is a cornerstone of our company and key to our long-term success. By making it our busines to be sustainable, we are investing in our future and our ability to connect people and improve lives. We hope others will follow our lead.

At DHL, we get out and ‘Go’!

We have been working to help make the world a better place for years – and to do so as effectively as possible. Our sustainability programs – GoGreen, GoHelp, GoTeach, and GoTrade – demonstrate our dedication to sustainable business practices and our commitment to the United Nations’ Sustainable Development Goals. By matching our strengths with priority global needs and working with leading international organizations, these programs channel our resources for maximum impact.

Sustainability starts with a skilled, diverse, and healthy team, which is why we strive to provide our 550,000 employees with a safe, inclusive, and purpose-driven workplace fit for the 21st century. Our Certified programs, initiatives to promote women in the workplace, and occupational health and safety measures represent just a few of the measures we are implementing to meet this goal.

Within our company, GoGreen spans all aspects of our business. Our efforts to reduce our environmental footprint range from replacing diesel with electric vehicles to smart lighting in our warehouses to training and motivating our people to think and act more sustainably. Beyond our own operations, we are helping our customers achieve their green goals and empowering partners both up and down the supply chain to use environmentally-friendly business practices.

In our communities around the world, we support the dedicated volunteer work of our people, together with partner organizations. Our GoHelp teams prepare airports for disaster-related emergency response and provide support on the ground after natural disasters strike. We improve educational opportunity and employability of young people and provide support for refugee aid with our GoTeach program. And to tap the potential of globalization in developing and emerging countries, GoTrade aims to promote sustainable growth by helping small and medium-sized companies with cross-border trade.

Our sustainability programs are ultimately the embodiment of a sustainable business philosophy that is deeply embedded in our company. After all, anyone can talk about sustainability, but to run a successful sustainable business and make a positive impact on our world, you have to take action – in other words: you have to get out and ‘Go’!



Sustainability matters


of our biggest customers ask about sustainability


of our share capital is held by UNPRI Signatories


of Millennials look for socially responsible employers



Green Logistics

Good for the environment, good for business