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Business Help Center

For our current DHL eCommerce business customers and prospects

From policies and surcharges to e-commerce platform integration, our DHL eCommerce Help Center is your resource for the detailed answers to your questions.

Feedback, Views or Opinions? Go Straight to the Top!

We believe in listening to the voice of our customers. Every piece of feedback is an opportunity to better ourselves. Saurabh Kumar, our Managing Director of Malaysia, is ready to listen to what you have to say.

Are you looking for help with a shipment that is en route?

Let’s get you over to our Tracking and Customer Service areas.