DHL EXPRESS IS THE #1 WORLD’S BEST WORKPLACE™
Press Release: Bonn, October 19, 2021

- The company rose from 8th in 2017 and 2nd in 2020 to 1st place in the Great Place to Work™ and Fortune Magazine ranking
- Focusing on staff development and engagement realizes transformational success and delivers the best financial performance in DHL’s 50-year story
- Cultural engagement program paves the way to a new era of employee empowerment

“Deutsche Post DHL Group takes pride in DHL Express being the #1 World's Best Workplace™ 2021. Our colleagues who connect people and improve lives all around the globe are our biggest asset and their engagement and motivation is the prerequisite for sustainable success. DHL Express is a role model for people focus and employee orientation and an inspiration for all of us,” explains Thomas Ogilvie, Chief Human Resources Officer at Deutsche Post DHL Group. “I am more than excited that our employees awarded us with the best rating in this year's Great Place to Work™ survey.”
During the global pandemic, the pressure on logistics people was intense. The recognition as World’s Best Workplace™ 2021 is a testament to the strength of the DHL Express culture. The confidential survey assesses employee experience across fairness, credibility, respect, pride and camaraderie. Initiatives and programs that reinforce company culture are also audited for the survey. The GPTW survey recorded increased staff motivation and engagement levels, surpassing the company's 93% score in 2020. DHL Express focused on job security and staff well-being throughout this challenging period, ensuring employees remained safe, connected, and supported.
“While it’s never been more critical to be a great place to work For All™, it’s also never been more difficult,” says Michael C. Bush, CEO of Great Place to Work™. “DHL Express has proven that when you deliver for your people, they deliver for your customers. 94% of DHL employees say their customers would rate the service they deliver as ‘excellent,’ outperforming the global benchmark of 86%.”
To be recognized as a World’s Best Workplace™, companies must rank first on Great Place to Work's Best Workplaces™ national lists. This recognition is based on confidential survey data that assesses employee experience in trust, innovation, company values, and leadership. Companies are also rated on how well they create a For All™ workplace experience that includes all employees, regardless of who they are or what they do. This year, COVID-19 put the spotlight on physical and mental well-being for both employers and employees.
