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Contact DHL Express

DHL Express customer service keeps your shipments – and your business – moving

Choose a topic below to manage a shipment, get started with DHL Express shipping or find quick answers.

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  • Track shipments and get rate quotes anytime

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Get More Support

Looking for more help? Choose from the other options below.

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Contact DHL Express about a scheduled pickup

Email us and a Customer Service Advisor will be in touch within 1 working day. 

Please enter your pickup reference number.

Please enter your tracking number.

Please enter your company name.

Please enter your name.

Please provide the pickup address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your email address.

Verify your email address.

Please provide destination country.

Please provide details for the destination

Please provide the contents of the package(s)

Please provide the number of boxes.

Please provide the weight of the package

Please provide the dimensions of your package.

Please provide the shipment value.

Please provide the Pickup Window.

Please enter your account number.

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Thank You

Thank you for submitting an enquiry.

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Contact DHL Express about shipping enquiries

For support with any shipping needs, please complete the form below.

Please enter your tracking number.

Please enter your name.

Please enter your email address.

Verify your email address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your account number.

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Package Tracking

Looking for the latest status on a shipment? Use this form to track your DHL Express shipment. Please share as much detail as possible so we can assist you quickly.

Thank You

Thank you for submitting an enquiry.

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Feedback form

Your feedback helps us improve our service, so tell us about your experience with DHL Express.

Please enter your tracking number.

Please enter your name.

Please enter your email address.

Verify your email address.

Please enter your ZIP code.

Please select your location.

Please enter your phone number.

Please enter your account number.

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Shipping

Use this form for questions about how to ship with DHL Express. We’re here to help you deliver with confidence.

Feedback

Tell us how we’re doing. We value your feedback and appreciate you taking the time to share your experience with DHL Express. Your input helps us improve.

Rate Quotes

You can get an instant DHL Express shipping quote online by entering your shipment details.

Open An Account

Take advantage of exclusive benefits and open a DHL Express Business Shipping Account today for fast, international shipping.

Customer Service
0800-769-888 (Toll free)
+886-2-2503-8378 (overseas)

Additional DHL Express Support
The following teams may be contacted directly for associated topics. Hours of operation vary.

Monday – Friday: 08:30 AM – 17:30 PM

DHL Express
5F - 7F, No. 19, Jingye 1st Rd.,
Zhongshan Dist.,
Taipei City 10462

We're closed on these holidays.

  • New Year's Day (Jan 1)
  • Lunar New Year (Feb 14 – 22)
  • 228 Peace Memorial Day (Feb 27 - Mar 1)
  • Tomb Sweeping Day & Children's Day (Apr 3 - 6)
  • Labor Day (May 1 - 3)
  • Dragon Boat Festival (Jun 19 - 21)
  • Mid-Autumn Festival & Teachers’ Day (Sep 25 - 28)
  • Double Tenth Day (Oct 9 - 11)
  • Taiwan Retrocession Day & Battle of Guningtou Memorial Day (Oct 24 - 26)
  • Constitution Day (Dec 25 - 27)