Easily Manage Your Shipments

Becoming a DHL eCommerce Customer means you have access to the Customer Web Portal. With this web-based tool; DHL eCommerce delivers key shipment data and reports that help you manage your business.

  • Convenient label printing and tracking-number creation
  • Batch upload feature provides simple import wizard
  • Manage shipments

Additional DHL eCommerce Customer Web Portal features

  • Access to invoices and shipment rates
  • Delivery performance results
  • Track by packages or parameter with robust filters
  • Automated or on-demand reports with customizable elements
  • Advanced warning reports
  • Package-level service delay alerts
  • Schedule pickups and create Bill of Ladings
  • Create and track return labels

Still Have Questions about How to Use the Customer Web Portal?

Contact our Customer Service. We're happy to help!