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Our Supply Chain division creates custom solutions for enterprise-sized organizations.
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Air, ocean, road and rail freight shipping, plus customs and logistics services
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Our freight team is here to help
From packing tips to terminal locations, save time with DHL Freight’s Help Center for European Road and Rail Freight. If you can’t find the information you need, phone us (+48) 22 30 62 800 or fill out our short contact form.
Customer Service Hours: Monday-Friday 7.30 – 16.30
Answers to your top freight questions
Find terminal and office locations by country
From DHL Active Tracing to eBilling, find out more
Learn more about what we offer for the transport of dangerous goods
Understand the Incoterms® 2020
Understanding the process in case the worst happens
Certificates, Terms and Conditions, policies for SQAS assessment and more
Learn which commodities insurance cover cannot be offered for
Learn how we apply fuel surcharges
Learn how we apply the CAF for international road freight services
Let’s get you over to our Tracking and Customer Service areas. Once there, simply enter your tracking number and we’ll help you track down the information you need.
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