DHL Freight Customer Service
Whether you are receiving a shipment to your home or business, we want to help answer your questions about receiving or returning a shipment sent using DHL Freight.
Customer Service Hours: Monday-Friday 08.00-18.00
Questions about a shipment in transit or recently delivered?
If you are receiving a shipment sent with DHL Freight, here are some helpful links to answer your most common questions. If you don't see what you need, visit our Contact Directory.
Questions about your business account?
If you are a business customer with an invoice account, here are some quick links to tasks you might need.
Questions about making a shipment?
Shipper Help Center
Our Shipper Help Center includes instructions, policies, pricing, and more. If you are looking to ship a parcel, pallet or more, the Shipper Help Center explains:
- Surcharges
- Dangerous and Prohibited Goods,
- Downloadable Terms and Pricing
- And more
Tools for Shippers
Contact DHL Freight
- Phone: 0771 345 345
- Email Us: Visit our Contact Directory
- Questions about making a shipment? Visit our Shipper Help Center
Customer Service Hours Monday-Friday 08.00-18.00