Dear User,

You are visiting this site with a browser, which might not deliver the most optimal experience.

You are still able to proceed, but in order to best experience this page, we recommend using Edge, Firefox and Chrome.


All fields marked with an asterisk (*) are mandatory.

Contact Information

Please enter a company name.

Please the name of a contact person.

Please enter your telephone number.

Please enter an email address.

Please confirm your email address.

Please enter a paying customer number.

Shipping Information

Please enter a shipment number and / or package ID.

New transport instruction

Please tick the required option:

Please tick if you would like to return to the sender

Please tick if you would like to deliver to another address

Please enter the name of the recipient.

Please enter the new delivery address.

Please enter the new postal code.

Please enter the new city.

Please enter the contact information of the recipient.

Please attach any relevant files:


Please upload any relevant files

If you would like to learn more about how DHL uses your personal data, please read our Privacy Notice.

By clicking "submit" you confirm that DHL Freight is attempting to stop moving transport, which may incur a supplement cost.