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E-commerce Shipping Services

Easy and reliable deliveries to your online customers in Sweden and throughout Europe


E-commerce Shipping and Logistics Solutions


For transit time from your location to your destination, explore our Transit Time Calculator. If you're ready to work with us, fill out our become a customer form.

DHL Service Point

Our network covers the whole of Sweden. With more than 2,300 DHL ServicePoints (parcel stores and parcel lockers), we are always easy to find. The best part is that your customers can choose where they pick up their package. 

Key Features
  • Delivery Speed: 1-3 days
  • Maximum weight: 20 kg (actual weight)
  • Maximum dimensions:  Length = 150 cm, length + girth = 300 cm
  • For delivery to a DHL ServicePoint maximum dimension: 68 cm x 48 cm x 60 cm (length x width x height)
  • Insurance for domestic transport with 500SEK / kilo
Value Added Services

  • Return options - choose to attach a return label at the time of delivery or at a later time 

  • SEND IT GREEN  

  • Delivery monitoring 

  • Goods requirements  

  • Additional insurance

DHL Home Delivery (for larger shipments)

DHL Home Delivery helps businesses and e-retailers deliver large shipments all the way to your customer's doorstep. DHL Home Delivery is a service with few limitations where communication with your customers is in focus. We maintain contact with the customer throughout the delivery and we strive to make the home delivery as smooth as possible for the customer.

Key Features
  • Delivery speed: 1-3 days
  • Maximum weight:  800 kg per colli, 2,500 kg per shipment
  • For items less than 50 kg maximum dimensions = 599 x 240 x 220 cm (l x w x h)
  • For items greater than 50 kg maximum dimensions = 299 x 240 x 220 cm (l x w x h)
  • Maximum volume:  3,57m3 per colli, 8,93m3 per shipment
  • Loading meter:  0,51 per colli, 1,28 per shipment
Additional Service Options

  • Allowing another person to receive the delivery by sharing a QR code 

  • Delivery without a receipt  

  • Pick up DHL terminal 

  • Indoor delivery   

  • Delivery without ID control

DHL Parcel Connect

DHL Parcel Connect makes it easy to send parcels to private customers in Europe by offering recipients flexible delivery to service points, parcel lockers or all the way home. We have solutions for both larger and smaller companies so that you can focus on what you are best at. 

 

Check Transit Times country by country. 

Key Features
  • Delivery speed: 2-7 days View transit time by country
  • Delivery destination: agent, parcel box or home
  • Maximum weight: 31.5 kg
  • Maximum standard size: 120 x 60 x 60 cm (additional fee applies for larger parcels)
  • Maximum sizes: length = 200 cm, length + circumference = 360 cm (For example, if the length is 200 cm, the girth must not be more than 160 cm)
  • Cargo Insurance: Up to SEK 250,000/ shipment
  • Dangerous goods: Limited quantity to Norway, Denmark
  • Return options available
  • A fossil-free transport solution option

1 Refer to our guide for remote areas and exclude area

2 According to Fossilfritt Sveriges definition.

Read our product specific terms and conditions in our document center. Also refer to Road NSAB 2015

Additional E-commerce Services


Explore More Value Added Services


Tailor your transports to your company and your customers' needs. Our value added services make it easy to quickly and smoothly adapt our transport solutions to the needs of your business. For complete details and prices for each service, visit our Value Added Service page in the Shipper Help Center.

DHL Cargo Insurance

We always do our utmost, but sometimes the unforeseen occur that involve loss or damage to goods. Our liability does not always cover the full value of the goods.

With DHL Cargo insurance, you have a reliable full-value insurance with extra security without deductible. This means that you can feel safe sending goods with DHL Freight.

Shipment Options

If you want your shipment to be delivered before a specific time, we offer priority delivery services. We also offer our SEND IT GREEN option. When you add the SEND IT GREEN option to your shipment, we compensate the carriers in our fleet for the additional cost to invest in climate-smart vehicles and fuels.

Options:

  • PRE 7 - Delivery before 07.30
  • PRE 10 – Delivery before 10.00
  • PRE 12- Delivery before 12.00
  • SEND IT GREEN

Delivery Notifications

Tracking notifications in email and text for both the consignee and consignor keep you up to date on your shipment status. With pre-advice by driver, our driver calls the consignee approximately 15-30 minutes before delivery to give both you and the consignee a higher level of control.

Options:

  • Consignee Notification
  • Delivery Monitoring
  • Proof Of Delivery
  • Pre-Advice By Driver

Delivery Assistance and Collections

Sometimes you need a little extra help with heavy or bulky deliveries that need to be loaded, unloaded or carried in. We can handle it. We also offer additional options for delivery or collections.

Options:

  • Extra Staffing
  • Indoor Delivery Parcel
  • Loading Or Unloading At Non Regular Working Hours
  • Collection At Terminal

Billing Options

In a transport chain we know there are times when person sending the shipment won't be the person paying for shipping. Third party payer is often used by a party acting only as the stakeholder.

Options:

  • Third Party Freight Payer
  • Consignee Pays

DHL Cargo Insurance

We always do our utmost, but sometimes the unforeseen occur that involve loss or damage to goods. Our liability does not always cover the full value of the goods.

With DHL Cargo insurance, you have a reliable full-value insurance with extra security without deductible. This means that you can feel safe sending goods with DHL Freight.

Shipment Options

If you want your shipment to be delivered before a specific time, we offer priority delivery services. We also offer our SEND IT GREEN option. When you add the SEND IT GREEN option to your shipment, we compensate the carriers in our fleet for the additional cost to invest in climate-smart vehicles and fuels.

Options:

  • PRE 7 - Delivery before 07.30
  • PRE 10 – Delivery before 10.00
  • PRE 12- Delivery before 12.00
  • SEND IT GREEN

Delivery Notifications

Tracking notifications in email and text for both the consignee and consignor keep you up to date on your shipment status. With pre-advice by driver, our driver calls the consignee approximately 15-30 minutes before delivery to give both you and the consignee a higher level of control.

Options:

  • Consignee Notification
  • Delivery Monitoring
  • Proof Of Delivery
  • Pre-Advice By Driver

Delivery Assistance and Collections

Sometimes you need a little extra help with heavy or bulky deliveries that need to be loaded, unloaded or carried in. We can handle it. We also offer additional options for delivery or collections.

Options:

  • Extra Staffing
  • Indoor Delivery Parcel
  • Loading Or Unloading At Non Regular Working Hours
  • Collection At Terminal

Billing Options

In a transport chain we know there are times when person sending the shipment won't be the person paying for shipping. Third party payer is often used by a party acting only as the stakeholder.

Options:

  • Third Party Freight Payer
  • Consignee Pays

Looking to ship pallets, groupage or truckloads in Sweden or across Europe?


Whatever your need, we can tailor a solution that fits your business.

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