Contact DHL eCommerce About a Shipment

Do you have an inquiry about a shipment sent using DHL eCommerce?

If you need immediate assistance, please contact one of our agents:

Business Hours: Monday – Friday, 8 am to 6 pm

Please note that Customer Service will be closed on the weekends and on public holidays

Your contact information

All fields marked with an asterisk (*) are mandatory.

First name*

Please enter your first name

Last Name*

Please enter your last name.

Email*

Please enter your email address.

Please select the country/region of the recipient.

What is the nature of your inquiry?

Shipment ID/Tracking Number*

Please enter your tracking number

Please describe your question or problem as specifically as possible*

Please describe your question or problem as specifically as possible

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