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Warning for Fraudulent SMS

2022-09-28  Our customers are increasingly alerting us to fraudulent SMS and phone calls that misuse the DHL company name. Fraudsters usually want to extract money from the recipient before the goods are delivered.

Please note that DHL does not require any payment in this manner. DHL only requires money for services related to shipping costs.

We recommend that you always pay attention to similar messages, fraudsters use increasingly sophisticated methods of communication. DHL accepts no responsibility for costs, charges or payments made without authorization as a result of fraudulent activity. Please report any suspicious activity to us by email: