Shipping Services
Value-driven shipping solutions to reliably reach consumers close to home or around the world
Whether you’re scaling up or just starting out, DHL eCommerce has a service level built to grow with your business.
International Shipping
Backed by our strong group network and experience, choose from postal or commercial options with delivery to key destinations in 3 to 8 days and complete end-to-end tracking, the perfect fit for growing retailers.
Service Inclusions
- End-to-end tracked deliveries
- Regular or ad hoc pickup and drop-off
- Reliable transit times to key international lanes
- Monday–Sunday delivery (market dependent)
- Optional additional transport insurance
DHL Parcel International Direct
Commercial
DHL Parcel International Direct offers direct injection into key destinations around the world. End-to-end tracking with delivery confirmation and Duties and Taxes Paid clearance option.
- Coverage: US, NZ, Canada, Europe
- Transit Time: 3 to 8 business days
DHL Packet Plus International
Postal
Reliable tracked delivery for lightweight, lower value merchandise. Built for budget conscious retailers who still need shipment visibility.
- Coverage: Worldwide
- Transit Time: 5 – 15 days, destination dependent
US Breakbulk Deferred
Consolidate & Save
Our consolidation service combines multiple orders into single shipments, reducing cost per parcel and simplifying customs procedures.
The perfect fit for high volume shipments to one destination, breakbulk helps you navigate today’s trade environment with ease while protecting your margins and driving growth.
- Coverage: US
- Transit Time: 4 – 8 days
Shipping to Europe?
Discover more about Europe’s Import One Stop Shop (IOSS).
Additional Services and Features
To further enhance our international shipping services, DHL eCommerce provides a broad selection of premium services.
Shipment Value Protection
DHL eCommerce Shipment Value Protection provides peace of mind to you and your customer, with increased coverage of the declared value up to a maximum of AUD$150 for DHL Packet Plus International and up to a maximum of AUD$300 for DHL Parcel products. This makes it easy to protect yourself against loss or damage to goods while they are in transit.
Service Disruption Alerts
If a natural disaster or other unforeseen event occurs that could affect your shipment delivery, we can inform you in a variety of ways. In your Customer Web portal account you can find service disruption information by continent as well.
Customer Web Portal and API Integration
DHL eCommerce Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.
- Automated label printing and immediate tracking number generation
- Upload in bulk for large merchants
- Immediate reports
Shipment Value Protection
DHL eCommerce Shipment Value Protection provides peace of mind to you and your customer, with increased coverage of the declared value up to a maximum of AUD$150 for DHL Packet Plus International and up to a maximum of AUD$300 for DHL Parcel products. This makes it easy to protect yourself against loss or damage to goods while they are in transit.
Service Disruption Alerts
If a natural disaster or other unforeseen event occurs that could affect your shipment delivery, we can inform you in a variety of ways. In your Customer Web portal account you can find service disruption information by continent as well.
Customer Web Portal and API Integration
DHL eCommerce Business Customers get access to the easy-to-use Customer Web Portal. The Portal offers various functionalities for shipment preparation and tracking.
- Automated label printing and immediate tracking number generation
- Upload in bulk for large merchants
- Immediate reports
Get Started With a Quote
If you’re interested in our Shipping Services, tell us a little bit about your business needs and we’ll have one of our E-Commerce Experts work out the details and get back to you.