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E-commerce Fulfillment: Leveraging Logistics Expertise to Elevate Your Growth

Helping SMEs get goods to the right place at the right time – with professional warehousing, pick and pack, stock management and last-mile delivery.

Unlocking E-Commerce Growth: A Guide to Order Fulfillment

Successful e-commerce fulfillment generates enormous benefits for small or medium businesses like yours. Find out more here:

  • Exploring what order fulfillment means.
  • Knowing what to consider for your business.
  • Understanding how the right solution can support scalable growth.
  • Get on board: what are the next steps for you?

E-commerce Growth: A Challenge and an Opportunity

The huge boom in e-commerce shows no signs of stopping: revenue is predicted to grow globally at a rate of 8.02% to 2029 (Source: Statista). E-commerce is a great opportunity for companies to sell directly to end consumers, without relying on selling through third-party retailers.

However, a key part of fulfilling your customer promise is… well… e-commerce fulfillment! Getting your goods to your customers on time and in a cost-effective way is essential if you want customers to keep coming back for more.

“What is fulfillment?”, you might ask if you’re not familiar with the word. It’s the whole journey of receiving an online order from the webstore through to warehousing, picking & packing and getting goods to your customer. Behind the scenes, this has its challenges: it needs careful inventory management, warehousing, efficient picking and packing, professional last-mile delivery of goods, and returns handling.

The great news is that if you get it right, e-commerce fulfillment for small and medium businesses can become a real springboard for success, driving growth to the next level.

Order Fulfillment for Small and Medium Businesses: What Do You Need to Consider?

There are several key areas to explore:

  • How can we track stock levels across multiple locations?
  • What tools can help us plan and manage goods in, so that we have adequate inventory to cover sales in all areas?
  • How do we integrate our e-commerce platform (e.g. Shopify, WooCommerce, Adobe Commerce, PrestaShop etc.) with our fulfillment?
  • How do we track batch numbers, best before dates etc. on orders?
  • How do we pick, pack and dispatch our orders in the most efficient way?
  • Is there a track and trace tool to cover orders from end to end?
  • How do we manage stock and orders during peak seasons? What flexibility do we have?

Contact Our E-commerce Fulfillment Experts

If your order volumes are upwards of 24,000 unit annually, talk to our in-country experts about how our services will help your small or medium business grow – whether that’s locally in your own country, or internationally. 

What Solutions Are Out There to Help?

There are e-commerce fulfillment companies out there that are experts at what they do. Let them provide the fulfillment services you need, and you concentrate on doing what you do best.

The DHL Fulfillment Network is one such company, the industry leader with a global presence that is growing all the time. We offer access to a large global network of warehouses, which offers you a powerful efficiency: you can store your SKUs across multiple locations close to your end consumers. This will bring down your delivery times, delivery costs and carbon footprint. You can use our Network Optimizer to discover what locations are best for your unique business needs. Plug in your order volumes per market and discover where best to store your stock.

Flexible Stock Management

Our customers can scale up for peak periods and scale back down again when needed. Black Friday coming up? No problem: increase your stock levels in the locations where you predict sales will increase and reduce them again after Black Friday. You have the flexibility you need to respond to market conditions.

Inventory Insights

All our customers have access to our Advanced Inventory Insights, a tool that gives you a detailed view of their stock levels and movements, allowing them to plan and thereby maximize sales and minimize losses.

Innovative Technology

We are technology driven: from state-of-the-art warehouse management systems to algorithms that optimize storage, packaging and dispatch, to smart wearables worn by our pickers. Innovation is at our core. This goes for our partners too: we work with the best to bring you the best, whether that’s technology, integrations or delivery partners.

Your Next Steps

With the DHL Fulfillment Network, getting on board is a simple and plug-and-play process, led by a personal contact, and integrating with WooCommerce, Shopify, Adobe Commerce, PrestaShop and many other platforms with ease.

Working with a world-class e-commerce fulfillment provider will elevate your e-commerce logistics to a whole new level: your stock and orders will be handled professionally, efficiently and cost effectively, allowing you to reap the opportunities presented by the world of e-commerce.

If your order volumes are upwards of 24,000 unit annually, talk to our in-country experts, and use our Pricing Calculator to get an outline of costs.

Contact Our E-commerce Fulfillment Experts

If your order volumes are upwards of 24,000 unit annually, talk to our in-country experts about how our services will help your small or medium business grow – whether that’s locally in your own country, or internationally. 

Hear Directly From Some of Our Customers About Their E-commerce Fulfillment Journey