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Contact DHL Express

DHL Express customer service keeps your shipments – and your business – moving

Choose a topic below to manage a shipment, get started with DHL Express or find quick answers.

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Track Your Shipments with Our Mobile App or via WhatsApp

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Contact DHL Express about shipment tracking

Provide the tracking number for your shipment to enable us to deal with your inquiry promptly 

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Claims and Complaints form

Your feedback helps us improve our service, so tell us about your experience with DHL Express.

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Package Tracking

Looking for the latest status on a shipment? Use this form to track your DHL Express shipment. Please share as much detail as possible so we can assist you quickly.

Claims and Complaints

Tell us how we’re doing. We value your feedback and appreciate you taking the time to share your experience with DHL Express. Your input helps us improve.

Rate Quotes

You can get an instant DHL Express shipping quote online by entering your shipment details.

Open An Account

Take advantage of exclusive benefits and open a DHL Express Business Shipping Account today for fast, international shipping.

Billing Assistance

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Customer Service

For international calls: +34 91 309 84 52

Additional DHL Express Support

Before calling us, please make sure you have your waybill number and, if applicable, your account number handy.

Monday – Friday: 8:00 – 19:00

Saturday - Sunday: Closed

DHL Express Spain, S.L.U
Edificio Servicios Generales
Centro de Carga Aérea Madrid – Barajas
Avenida Central s/n
28042, Madrid

 

We're closed on these holidays.

  • New Year's Day (Jan 1)
  • Epiphany (Jan 6)
  • Good Friday (Apr 3)
  • Labour Day (May 1)
  • Spanish National's Day (Oct 12)
  • All Saints' Day (Nov 1)
  • Spanish Constitution's Day (Dec 6)
  • Inmaculate Conception (Dec 8)
  • Christmas Day (Dec 25)