DHL Express Documents and Information

Here you can find all the details about key policies and terms of service for DHL Express.

Follow the links below to read and download the essential documents related to terms, conditions and shipping with DHL Express.

Read our terms and conditions of carriage for international and domestic shipping.

Read the terms of our money-back guarantee.

Make yourself familiar with the terms for our Digital Customs Invoice.

Learn more about our export controls and sanctions terms.

Learn More about Customs

Use DHL My Global Trade Services to download key international shipping documents.

Understand Incoterms® and how they shape costs, risk and customs in global shipping.

Learn what information you need to provide for smooth international shipping.

Easily prepare, label, and send your shipment online - fast, secure, and hassle-free.