Optional Services

Get extra hands to help with shipment volume fluctuations.

At shipper's request a convenient and on-demand service for shipment volumes that require short-term extra resources for their preparation.

DHL Express manages the process of shipment preparation, content selection, labelling and paperwork, and then sends the parcels to the addresses provided.

Per Shipment

25.00 EUR

Purchase boxes, polybags and more.

We offer a range of DHL branded packaging.

Flyers - 100 Pieces

Other Items - In Bulk

20.00 EUR

Varies

We recommend this comprehensive protection for your valuable or personal consignments, giving you peace of mind in the unlikely event of physical damage or loss. Terms and Conditions apply.

By Shipment Value

If you are sending valuable documents such as passports, visa applications or regulatory certificates you can extend the DHL standard liability with this service.

In the event of full or partial loss to a document shipment, a fixed compensation will be paid.

Per Shipment

In countries where Saturday is not a normal working day, DHL can arrange an ad-hoc pickup of smaller shipments up to 25 kg. The service is available at selected postal locations only. For further details contact Customer Service.

Per Shipment

If your business needs a dedicated vehicle to collect unusual shipments, or a collection outside normal business hours, we can arrange this for you. For further assistance please contact Customer Service.

Per Shipment

DHL Express can arrange for the shipper or a third party to be billed for any duties and taxes payable at destination, rather than the receiver of the shipment being billed.

Charges apply whenever duties, taxes or other regulatory fees occur and shipper has requested that those are to be billed outside of the destination country.

Per Shipment

DHL will accelerate the customs clearance process by initiating the payment of duty and tax charges related to a shipment. The recipient is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date.

Per Shipment

An administrative charge applies when DHL processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL account number.

Per Shipment

This service allows for the delivery of any shipment, without its value being shared or exposed to the recipient. DHL will ensure any paperwork exposing the value of the goods is removed from the shipment prior to delivery.

Per Shipment

We offer Saturday delivery services to key cities in more than 70 countries.

To check availability, please contact Customer Service.

Per Shipment

Customers shipping to a home or private residence can activate specific delivery options by designating the delivery address as residential.

For such shipments, DHL will proactively notify the receiver via email or SMS about the shipment’s progress. Receivers can then select the most suitable delivery option on the On Demand Delivery website.

Per Shipment

If you are sending sensitive documents or high value contents you can request DHL to obtain a direct signature from the consignee or a representative at the delivery address.

DHL will ensure your shipment is not re-directed, or delivered at an alternative address.

Per Shipment

At customer’s request, an immediate or non-routine, once only delivery of a shipment within a normal working day or a bank holiday that involves a specific vehicle such as a tail lift truck or more than one courier. For further assistance please contact Customer Service.

Per Shipment

When selected, DHL is authorised to complete delivery, or leave the shipment in a designated place, without a delivery signature.

Per Shipment

DHL will obtain a delivery signature from an adult at the stipulated delivery address.

Per Shipment

Hold my shipment at the DHL delivery facility at the destination for consignee collection. DHL will notify the receiver when the shipment is ready to be collected.

Per Shipment

This service allows non-account Customers to arrange and prepay an import shipment door-to-door. The shipping solution will guide the importer through the entire shipping process from the pickup at origin to delivery at destination. The service is Door-to-Door and equal to our Import service with all its available shipping options. Import duty and tax is collected per standard process while the transport service is pre-paid usually via Credit Card.

Per Shipment

When selected, DHL will reduce (inset) CO2e emissions from air transport through the purchase of Sustainable Aviation Fuel (SAF).

Sustainable Aviation Fuel can reduce lifecycle emissions by around 80% compared to traditional jet fuel. The GoGreen Plus - Carbon Reduced service, supports Scope 3 emissions reductions applying a Book and Claim mechanism. Emissions reductions allocated to our customers are audited separately by a third-party auditor and certified through a GoGreen Plus certificate.

Contact your Sales Representative for further information.

Destination Dependent Per Consignment

This applies when a customer requests a change of defined billing information on an already issued invoice, which will result in a reissuing of the invoice and, in case of an account change, crediting of the old account and debiting of the new.

Per Shipment