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Certificates and Policies

PDF 466.1 KB

ISO 9001
PDF 466.9 KB

ISO 14001
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ISO 50001
PDF 459.4 KB

ISO 45001
PDF 138.9 KB

Global Good Distribution Practice (GDP) Policy (Spanish only)
PDF 118.4 KB

Global Integrated Management System Policy

Quality

PDF 180.3 KB

Global Quality Policy
PDF 163.6 KB

Global Quality Policy (Spanish)

Environment

PDF 180.6 KB

Global Environment and Energy Policy (Spanish)

Wellbeing

PDF 163.5 KB

Global Health and Safety Policy

Global Health and Safety Policy (Spanish)

Security Certificates and Policies

PDF 252.4 KB

TAPA Certificate (Barcelona)
PDF 245.2 KB

TAPA Certificate (Irun)
PDF 1.7 MB

TAPA Certificate (Madrid)
PDF 246.1 KB

TAPA Certificate (Valencia)

Terms and Conditions

PDF 220.3 KB

DHL Freight General Terms and Conditions
PDF 105.1 KB

DHL Freight GoGreen Plus Terms and Conditions
PDF 187.2 KB

Privacy Notice - DHL Freight Virtual Assistant chatbot ("Viva") (English)
PDF 96.7 KB

Privacy Notice - DHL Freight Virtual Assistant chatbot ("Viva") (Spanish)
PDF 98.3 KB

Terms of Use - DHL Freight Virtual Assistant chatbot ("Viva") (English)

Instructions and Manuals

PDF 1.9 MB

myDHLFreight User Manual