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Contact DHL Express

DHL Express customer service keeps your shipments– and your business – moving

Choose a topic below to manage a shipment, get started with DHL Express or find quick answers.

Chat With Us

Our Digital Assistant is available 24/7 to answer your questions.

Track Your Shipments with Our Mobile App or via WhatsApp

Download our mobile app or chat with us on WhatsApp

  • Add +44 01163 265750 to your phone contacts and start a WhatsApp chat!
  • Our WhatsApp Digital Assistant is available 24/7 to track your shipments, subscribe to shipment notifications, and answer your questions. 

Get More Support

Looking for more help? Choose from the other options below.

Customer Service

Business Customers-
0844 248 0844

Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.

Individuals-
0344 248 0012

Local call rates apply.

Monday – Friday: 08:00 – 19:00
Saturday – Sunday: Closed

We're closed on these bank holidays.

  • New Year's Day (1 Jan)
  • Good Friday (3 Apr)
  • Easter Monday (6 Apr)
  • Early May bank holiday (4 May)
  • Spring bank holiday (25 May)
  • Summer bank holiday (31 Aug)
  • Christmas Day (25 Dec)
  • Boxing Day substitute day (Dec 28)