Contact DHL Express
DHL Express customer service keeps your shipments– and your business – moving
Choose a topic below to manage a shipment, get started with DHL Express or find quick answers.
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Customer Service
Business Customers-
0844 248 0844
Calls to DHL UK phone numbers beginning ‘084’ cost 7 pence per minute, plus your phone company’s access charge.
Individuals-
0344 248 0012
Local call rates apply.
Customer Service
- Collection Query
- Tracking Query
- Register a Claim
- Register a Complaint
- Customer Service - Outside of the UK
- Report Fraud
- Straight to the Top
- General Enquiry
Technical Support
Billing Support
Sales
Monday – Friday: 08:00 – 19:00
Saturday – Sunday: Closed
We're closed on these bank holidays.
- New Year's Day (1 Jan)
- Good Friday (3 Apr)
- Easter Monday (6 Apr)
- Early May bank holiday (4 May)
- Spring bank holiday (25 May)
- Summer bank holiday (31 Aug)
- Christmas Day (25 Dec)
- Boxing Day substitute day (Dec 28)