DHL Express Special Services

When every minute counts

Across town or around the world, from critical documents to life-saving medical shipments, DHL Special Services provides a bespoke solution for your most urgent shipments.

Fastest possible delivery

Pickup within 60 minutes, then next flight out to more than 220 countries and territories.

Always available, door to door

Specialist service with end-to-end delivery, wherever your shipment needs to go.

Simple, real-time booking

Place orders quickly online with instant confirmation and proof of delivery via phone, email, or mobile.

Full Visibility and Control

A dedicated team managing shipments from collection through to delivery, keeping you informed every step of the way.

Ready to Ship?

Request a quote or track your shipment with just a few clicks.

Get a Quote

Request a fast, tailored quote for your urgent Special Services shipment.

Track your Special Services shipment

Get complete visibility into the status of your shipment.

Industries We Serve

Aerospace

For Aircraft on Ground (AOG) situations, get critical parts delivered fast to minimise downtime and keep operations moving.

Auto-Mobility

From vehicle-off-road incidents to prototypes and mission-critical parts, keep production and innovation on track without delay.

Energy, Oil & Gas

Support time-sensitive operations with urgent deliveries and expert handling of dangerous goods, from rig down to remote sites.

Engineering & Manufacturing

Avoid costly line-down situations with rapid delivery of essential parts to keep production running smoothly.

Technology

Support mission-critical components and time-sensitive market launches with fast, reliable delivery.

Retail & Entertainment

From luxury fashion to live events and professional sports, deliver shipments exactly when and where they’re needed.

Life Sciences & Healthcare

For urgent, sensitive shipments – including clinical trials, medical devices, and pharmaceuticals – where there is no margin for delay.

Chemical

Ensure fast, compliant transport of speciality chemicals with expert handling and time-critical delivery.

Contact Us

Get support from our specialist team on:

Phone: 0844 248 0505

Email: SpecialServices.GB@dhl.com

Frequently Asked Questions

DHL Express Special Services is a premium, time-critical delivery service designed for urgent shipments that need to move within hours – across town or across the world.

In most cases, collection can be arranged within 60 minutes of booking, depending on location and availability.

The service offers domestic and international delivery, with next flight out options connecting to more than 220 countries and territories.

DHL Express Special Services can handle a wide range of shipments – from small parcels to large, heavy, or specialised items, including time-sensitive and high-value goods.

You'll have a dedicated team managing your shipment from pick-up through to delivery, keeping you informed every step of the way.

To receive a quote, the team is available: Mon-Fri 08:00-18:00, Sat-Sun 08:00-14:00

Contact the team on 0844 248 0505 or by email on SpecialServices.GB@dhl.com