Customs Services
With a full range of standard and specialized customs services, we help your international shipments navigate customs efficiently and reach their destination on time.
Explore the tabs below to see our customs services and how each supports your shipment.
Updated: December 1, 2025
Effective: January 1, 2026
Customs Preparation
Get your customs clearance documents ready – from export declarations to bonded transit and tariff‑preference certificates.
| Description | How We Charge | Cost |
|---|---|---|
| An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold. | Per Shipment | 10.00 EUR |
| Description | How We Charge | Cost |
| At customer’s request, the transit of a shipment under customs bond. Bonded Transit applies to both export and import shipments whenever DHL is required to open, manage or report any form of transfer under bond. | Per Shipment | 45.00 EUR |
| Description | How We Charge | Cost |
| The clearance of a shipment with multiple commodities or multiple origins for the same commodity. Charges apply when more than five lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture. | Per Line | 5.00 EUR |
| Description | How We Charge | Cost |
| At Customer’s request, DHL Express facilitates the temporary export and subsequent re-import of goods from the origin country, or the temporary import and later re-export of goods at the destination. These services are typically provided for purposes such as repairs, testing, exhibitions, or similar activities, and are carried out in compliance with customs regulations through the submission of all required documentation and adherence to the relevant clearance procedures. | Per Shipment | 45.00 EUR |
Customs Process
Expert handling of complex clearance steps like non‑routine entries, permits, bonded storage, and official inspections.
| Description | How We Charge | Cost |
|---|---|---|
| Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL Express cannot provide such clearance services or operate as a licensed broker. | Per Shipment | Minimum 29.50 EUR |
| Description | How We Charge | Cost |
| Storage charges apply when the shipment cannot be released by customs. Charges take effect three calendar (working) days after the freight arrival date. The charge applies to the duty and tax payer. | Per Shipment Per Day After 3 Working Days | 11.00 EUR and 0.50 EUR per kg |
| Description | How We Charge | Cost |
| To accelerate import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food and food products, DHL is required to file specific information in order to obtain the required import permits or licenses. | Per Shipment | 49.00 EUR |
| Description | How We Charge | Cost |
| Applies where additional cost is incurred for importing shipments in alignment with government agency requirements. | Per Shipment | 10.00 EUR |
| Description | How We Charge | Cost |
| The arrangement of a non-routine physical Customs inspection of a shipment involving either a full or partial unload. To include the marking or mutilation of samples. | Per Shipment | 30.00 EUR |
Customs Support
Smooth duty, tax, and broker support to accelerate clearance and keep your shipment moving.
| Description | How We Charge | Cost |
|---|---|---|
| DHL Express will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date. | Per Shipment | Minimum 29.50 EUR |
| Description | How We Charge | Cost |
| An administrative charge applies when DHL Express processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL Express account number. | Per Shipment | 15.00 EUR or 2% of the fiscal charge, if higher |
| Description | How We Charge | Cost |
| At the importer’s request, DHL Express will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL Express is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment. | Per Shipment | 47.00 EUR |
| Description | How We Charge | Cost |
| At request, DHL will arrange the completion of Veterinary, Health or Phytosanitary controls at the First Point of Entry in a country or a Customs Union, typically required when importing animal products, plants, seeds, or pharmaceutical products. | Per Shipment | 49.00 EUR |
| Description | How We Charge | Cost |
| If requested by customs authorities or the importer/exporter, DHL Express may add or modify data declared to customs authorities for clearance purposes. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter. | Per Shipment | 80.00 EUR |
Additional surcharges may apply depending on shipment characteristics. VAT may apply. Some services may not be available in all service areas.
DHL reserves the right to amend rates, surcharges, transit times, services, and zones without prior notice and in accordance with the DHL Terms and Conditions.
For export shipments where Duty Tax Paid (DTP) has been selected as the billing instruction, the duty payer shall be responsible for all applicable Duties, Taxes, Regulatory Fees, and Customs Services charges incurred in connection with the shipment, including, where applicable:
- Bonded Storage
- Clearance Processing
- Customs Physical Intervention
- Multiline Entry
- Non-Routine Entry
- Permits and Licenses
- Post Clearance Modification
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* All discounts are based on shipment volume and profile information provided. DHL may adjust this discount upon thirty (30) days written notice. Terms and conditions apply.