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Clinical Logistics 

Discover our compliant and resilient Clinical Logistics solutions tailored to meet the needs of your patient-centric supply chain


As the future of life sciences and healthcare moves towards decentralised clinical trials logistics, you need the confidence that your logistics requirements are fulfilled accurately, on time and maintain regulatory compliance.

Scalable, flexible and resilient

Effortlessly reach remote destinations with our global proven capabilities. Benefit from our market-leading customs expertise. Trust our extensive cold-chain capabilities to ensure temperature-sensitive deliveries.

Knowledgeable, reliable & compliant

Stay compliant in the life science and healthcare sector with our expert regulatory guidance. Enjoy storage and transport solutions for a wide range of temperature-controlled conditions, including cryogenic. Access an exceptional service through our ongoing investment in Direct to Patient capabilities.

Data-enabled visibility and control

Maximize your supply chain efficiency with our Standard Connectivity solution. Enjoy global compatibility and end-to-end visibility with MySupplyChain. Manage queries easily with our Customer Service Solution and monitor progress with online dashboards.

Environmentally responsible

Drive your sustainability agenda with our reusable shipper program, with a return rate of 96%. Reduce reverse workflows and waste with access to secondary manufacturing. Join DHL's commitment to carbon neutrality by 2050.

Specific Services and Capabilities

Clinical Service Center
  • A single point of contact for the clinical network
  • Quality assurance & regulatory compliance
  • Operations planning, and performance management
  • End-to-end supply chain visibility and data analytics
  • Centralised account management and invoicing (including study level budgeting)
Clinical Storage and Distribution
  • Presence across continents with extensive cold and deep-frozen capabilities
  • Direct-to-patient & white glove solutions
  • Cell & Gene supply chain management
  • Integrated transport solution
  • Returns & destruction
  • Validated clinical operations management system
  • Small & large molecules 
GMP Services & Packaging Solutions
  • Reusable multi-temperature fully GMP complient packaging
  • Packaging As A Service and asset management
  • Reusable temperature loggers
  • Asset tracking & performance reporting
  • Secondary packaging, kitting & labelling
  • Rework & shelf-life extension
  • Late-stage customisation & postponement
Value-Added Services
  • Clinical Lead Logistics Partner
  • Ancillary & comparator procurement services
  • Solutions design & optimisation
  • Customs services & consultancy (IOR/EOR)
  • System connectivity
  • Carbon footprint reporting & optimisation 

Take a look inside Clinical Logistics Solutions


Patient Centric Delivery for Clinical Trials of the Future


An examination of how logistics can be the enabler of patient centricity in a transforming clinical trials industry.

Go deep on Clinical Logistics Solutions 


Read on the latest most relevant topics, including:

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