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E-Commerce Fulfilment Solution 

Globally standardised, efficient, flexible, sustainable and innovative e-commerce fulfilment services from DHL Supply Chain

A global front-runner in 3PL logistics, we partner with you to develop your omnichannel strategy, scale fast and optimise execution, while keeping you in control of your end-to-end customer experience.

By partnering with us, you benefit from industry-leading e-commerce expertise and DHL’s unrivalled global fulfilment capability and last-mile footprint.

Scalable and Flexible

Our Distribution Centers are set up to meet your omnichannel needs and accommodate fluctuations in demand. We work with you to minimise inventory, deliver quickly, and offer flexible B2B and B2C solutions – all within a competitive cost structure.


Improve your customer satisfaction by leveraging our e-commerce expert support in any country, worldwide. We also provide access to the best worldwide logistics network and state-of-the-art e-commerce fulfilment.

Digitally Enabled

We constantly invest in technology advances that drive efficiencies and optimise warehouse processes. With near real-time visibility of your inventory and orders, you will be able to offer a great customer experience every time.

Environmentally Responsible

We are thoughtful about the environment in every corner of the warehouse and in our transport operations, as we burn clean and burn less.



Specific Services and Capabilities

Fulfilment & Returns
  • Strategically located distribution centres 
  • Storage, pick, pack and dispatch
  • Multi-channel order processing, management and e-fulfilment
  • B2C/B2B fulfillment
  • Returns
  • Fast and easy shipping
  • Broad range of shipping services from parcel delivery to LTL/FTL delivery to businesses (domestic and international) 
  • Late cut-off times
  • Unrivalled last-mile capability performed by DHL and accredited partners
  • Bulky/heavy goods delivery and installation
Business Management Expertise
  • Seamless logistics management
  • End-to-end order and inventory visibility
  • Global order orchestration
  • Plug and Play expansion into new markets via multi-user warehouses 
  • Consistent IT platforms with seamless integration

Take a Look Inside E-Commerce Fulfilment Solution 

DHL Supply Chain carried out a survey to investigate if e-commerce supply chains are evolving. The video shows the results of their research.

Go Deep on E-Commerce Fulfilment Solution 

From growth strategies to trend reporting the Knowledge Hub combines videos, case studies and articles on the latest most relevant topics for e-commerce fulfillment services including:

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