Markus Reckling is Managing Director, DHL Express Germany. He has worked for Deutsche Post DHL Group for more than 20 years in Germany and abroad. His prior positions included Head of Corporate Development, where he was responsible for developing Strategy 2015 and directly reported to the Group CEO, as well as the Managing Director of DHL Express Turkey. Currently, at DHL Express Germany Markus is responsible for the German business of the world's leading express service provider for international time-critical shipments with a focus on customer service, quality and employee motivation. Experienced in leadership and finding individual solutions for different tasks, Markus enjoys to share and discuss his learnings. Previously he worked for Otto Group and other German retailers. Combining his logistics experience with retail knowledge, Markus is a big promoter of eCommerce.