Expert handling of complex clearance steps like non‑routine entries, permits, bonded storage, and official inspections. Description How We Charge Cost Non-Routine Entry Goods excluded from standard clearance Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL Express cannot provide such clearance services or operate as a licensed broker. Per Shipment 79 AUD Bonded Storage When the shipment cannot be released by customs Storage charges apply when the shipment cannot be released by customs. Charges take effect three calendar (working) days after the freight arrival date. The charge applies to the duty and tax payer. Per Shipment Per Day After 3 Working Days 19 AUD and 0.5 per kg Permits and Licenses We facilitate the license filing process. DHL Express will file necessary information like for example permit/license details and obtain approval, as required, for import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food or other products regulated by Food and Drug Administration (FDA), Environmental Protection Agency (EPA) or other government agencies. All Partner Government Agencies (PGA) information is managed (submissions and responses) electronically. The charge applies to the duty and taxes payer. Per Shipment 79 AUD Clearance Processing A fee for shipment clearance processing Applies where additional cost is incurred for importing shipments in alignment with government agency requirements. Per Shipment 16.5 AUD Customs Physical Intervention Shipments subject to Customs inspection The arrangement of a non-routine physical Customs inspection of a shipment involving either a full or partial unload. To include the marking or mutilation of samples. Per Shipment 35 AUD Clearance Authorisation Hold and notify me Applies when the designated importer has specifically requested to be contacted by DHL before customs clearance is initiated. Contractual agreement required. Per Shipment 16 AUD

Smooth duty, tax, and broker support to accelerate clearance and keep your shipment moving. Description How We Charge Cost Duty Tax Processing Account Holders can accelerate clearance with a disbursement agreement DHL Express will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date. Per Shipment AUD 23 or 3.0% of fiscal charges, if higher Duty Tax Processing Import Duties and Taxes for Non-Account receivers An administrative charge applies when DHL Express processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL Express account number. Per Shipment AUD 23 or 3.0% of fiscal charges, if higher Broker Notification Designate your preferred Broker At the importer’s request, DHL Express will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL Express is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment. Per Shipment 20 AUD Release to Broke Shipment cleared and delivered by your broker of choice At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery. Per Shipment 79 AUD Post Clearance Modification Upon request, shipment data (value, classification, etc.) can be modified after declaration If requested by customs authorities or the importer/exporter, DHL Express may add or modify data declared to customs authorities for clearance purposes. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter. Per Shipment 125 AUD

Customs Services

With a full range of standard and specialized customs services, we help your international shipments navigate customs efficiently and reach their destination on time.

Explore the tabs below to see our customs services and how each supports your shipment.

Updated: December 1, 2025
Effective: January 1, 2026

Get your customs clearance documents ready – from export declarations to bonded transit and tariff‑preference certificates.

	Description	How We Charge	Cost
Export Declaration	Exporting goods being subject to additional controls An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.	Per Shipment	16 AUD
Multiline Entry	Importing shipments containing multiple commodities Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.	Per Line	5.4 AUD
Temporary Import Export	Have DHL Express arrange a temporary import or export At Customer’s request, DHL Express facilitates the temporary export and subsequent re-import of goods from the origin country, or the temporary import and later re-export of goods at the destination. These services are typically provided for purposes such as repairs, testing, exhibitions, or similar activities, and are carried out in compliance with customs regulations through the submission of all required documentation and adherence to the relevant clearance procedures.	Per Shipment	66 AUD

Description

How We Charge

Cost

Export Declaration

Exporting goods being subject to additional controls

An export declaration is required for shipments exceeding a value threshold. May also apply for shipments containing controlled commodities or exceeding a specific weight threshold.

Per Shipment

16 AUD

Multiline Entry

Importing shipments containing multiple commodities

Charges apply when more than 5 lines are recorded on the customs clearance, for example with different commodities or different countries of manufacture.

Per Line

5.4 AUD

Temporary Import Export

Have DHL Express arrange a temporary import or export

At Customer’s request, DHL Express facilitates the temporary export and subsequent re-import of goods from the origin country, or the temporary import and later re-export of goods at the destination. These services are typically provided for purposes such as repairs, testing, exhibitions, or similar activities, and are carried out in compliance with customs regulations through the submission of all required documentation and adherence to the relevant clearance procedures.

Per Shipment

66 AUD

Expert handling of complex clearance steps like non‑routine entries, permits, bonded storage, and official inspections.

	Description	How We Charge	Cost
Non-Routine Entry	Goods excluded from standard clearance Applies when goods are excluded from routine clearance procedures, due to value or weight exceeding the formal entry threshold set by destination Customs Authorities or due to other regulatory requirements such as tariff codes. Applies also to formal clearance performed by DHL contracted third party brokers in countries where DHL Express cannot provide such clearance services or operate as a licensed broker.	Per Shipment	79 AUD
Bonded Storage	When the shipment cannot be released by customs Storage charges apply when the shipment cannot be released by customs. Charges take effect three calendar (working) days after the freight arrival date. The charge applies to the duty and tax payer.	Per Shipment Per Day After 3 Working Days	19 AUD and 0.5 per kg
Permits and Licenses	We facilitate the license filing process. DHL Express will file necessary information like for example permit/license details and obtain approval, as required, for import of selected controlled commodities, such as medical devices, pharmaceuticals, computer monitors, laser devices, cosmetics, eyeglasses, food or other products regulated by Food and Drug Administration (FDA), Environmental Protection Agency (EPA) or other government agencies. All Partner Government Agencies (PGA) information is managed (submissions and responses) electronically. The charge applies to the duty and taxes payer.	Per Shipment	79 AUD
Clearance Processing	A fee for shipment clearance processing Applies where additional cost is incurred for importing shipments in alignment with government agency requirements.	Per Shipment	16.5 AUD
Customs Physical Intervention	Shipments subject to Customs inspection The arrangement of a non-routine physical Customs inspection of a shipment involving either a full or partial unload. To include the marking or mutilation of samples.	Per Shipment	35 AUD
Clearance Authorisation	Hold and notify me Applies when the designated importer has specifically requested to be contacted by DHL before customs clearance is initiated. Contractual agreement required.	Per Shipment	16 AUD

Smooth duty, tax, and broker support to accelerate clearance and keep your shipment moving.

	Description	How We Charge	Cost
Duty Tax Processing	Account Holders can accelerate clearance with a disbursement agreement DHL Express will accelerate the customs clearance initiating the payment process of duty and tax charges relating to a shipment. The receiver is invoiced for the duty and tax amount, allowing payment to be deferred until a mutually agreed date.	Per Shipment	AUD 23 or 3.0% of fiscal charges, if higher
Duty Tax Processing	Import Duties and Taxes for Non-Account receivers An administrative charge applies when DHL Express processes import duties, taxes, or other regulatory charges on behalf of customers who do not hold a DHL Express account number.	Per Shipment	AUD 23 or 3.0% of fiscal charges, if higher
Broker Notification	Designate your preferred Broker At the importer’s request, DHL Express will provide the necessary paperwork to the customer’s designated broker to perform the import clearance and resume the delivery to the final destination once the clearance is completed. DHL Express is subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.	Per Shipment	20 AUD
Release to Broke	Shipment cleared and delivered by your broker of choice At importers request, DHL will transfer the shipment and related customs documentation to the customer’s nominated broker for clearance and last mile delivery.	Per Shipment	79 AUD
Post Clearance Modification	Upon request, shipment data (value, classification, etc.) can be modified after declaration If requested by customs authorities or the importer/exporter, DHL Express may add or modify data declared to customs authorities for clearance purposes. This includes data such as declared values, classification of the goods and importer details, based on documentary evidence gathered from or confirmed by the importer or exporter.	Per Shipment	125 AUD

More about Customs Services

Additional surcharges may apply depending on shipment characteristics. VAT may apply. Some services may not be available in all service areas.

DHL reserves the right to amend rates, surcharges, transit times, services, and zones without prior notice and in accordance with the DHL Terms and Conditions.

For export shipments where Duty Tax Paid (DTP) has been selected as the billing instruction, the duty payer shall be responsible for all applicable Duties, Taxes, Regulatory Fees, and Customs Services charges incurred in connection with the shipment, including, where applicable:

Bonded Storage
Clearance Processing
Customs Physical Intervention
Multiline Entry
Non-Routine Entry
Permits and Licenses
Post Clearance Modification

Choose the Best DHL Express Solution for You

* All discounts are based on shipment volume and profile information provided. DHL may adjust this discount upon thirty (30) days written notice. Terms and conditions apply.

Customs Services

Customs Preparation

Customs Process

Customs Support

More about Customs Services

Choose the Best DHL Express Solution for You