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With more than three decades of experience in the logistics and technology industries, Lee Spratt has served as CEO for DHL eCommerce Solutions Americas since 2008. He oversees the Americas operation that encompasses 20 distribution centers and three corporate offices in the United States and Canada with approximately 3,000 employees. Before his current role at DHL, he held several leadership positions focused on the U.S. domestic market. Lee also held upper management positions in e-commerce software and telecommunications companies. A native of North Carolina, Lee is passionate about helping his B2C online merchant customers thrive.

Packaging can propel an e-commerce brand’s reputation

Focusing not only on what’s on the inside of a box or package but the outside can make a big difference to consumers. Online merchants should prioritize packaging for the sake of the environment and their brand.

4 business lessons from leading and shipping in the time of a pandemic

Pandemic logistics measures can help companies of all sizes better prepare for any future volume peaks.

Free shipping: fact or fiction?

How can online merchants save on logistics costs to pass on free shipping savings? The holidays are coming; how can consumers get a real deal? 

Why diversification is the name of the peak season game

Early planning and a multi-carrier approach will be critical to online merchants.

5 Key Steps to Plan for E-commerce Peak Season: Farewell to our old holiday peak friend

Diversifying carriers and investing in people and technology are some of the ways that online merchants can prepare for the upcoming holiday peak season.