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VALUE ADDED SERVICE- DOMESTIC DELIVERIES TO BUSINESS CUSTOMERS

Does your shipment have to arrive by a certain time? Indoor delivery or pick-up at terminal? Help to unload or no help at all? Our value added services mean you get exactly the DHL you need.

 

  • WE INVOICE A THIRD PARTY – NEITHER THE CONSIGNOR OR CONSIGNEE

    In a transport chain there is also the possibility of “Third party freight payer”. An example of this is when either the consignee or the consignor are responsible for paying the freight. In a transport chain, this value added service is often used by a party acting only as the stakeholder.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Paket - 18 SEK/ shipment
    • DHL Pall - 60 SEK/ shipment
    • DHL Stycke - 60 SEK/ shipment
    • DHL Parti- 60 SEK/ shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Remember to specify the paying customer number.

  • LET THE CONSIGNEE COLLECT THEIR SHIPMENT FROM OUR TERMINAL WHEN IT SUITS THEM

    The consignee has the option of collecting directly from one of our terminals. This service is popular with consignees who are often travelling or otherwise unavailable. Notification is included in the service and as soon as it has been sent, the shipment is available for collection during the daytime.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    Price:
    • DHL Paket - 100 SEK/ shipment
    • DHL Pall - 130 SEK/ shipment
    • DHL Stycke - 130 SEK/ shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Specify the DHL terminal where you wish to collect the shipment.

    Cannot be combined with the options:

    Guaranteed service (G7, G10, G12), Indoor delivery, Pre-advice by driver and Delivery without POD (Proof of Delivery).

  • WHEN YOU WANT US TO CONTACT YOUR CONSIGNEE TO ARRANGE A DELIVERY TIME

    With the option, the consignor ensures that the consignee will be on site at the proposed delivery time. This is an easy way for both parties to minimize unnecessary costs connected with deliveries.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Paket -  100 SEK/shipment
    • DHL Pall - 130 SEK/ shipment
    • DHL Stycke - 130 SEK/ shipment
    • DHL Parti - 130 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Specify the consignee’s name and mobile number.

    Cannot be combined with the options:

    Collection at terminal, Guaranteed service (G7, G10, G12).

    TIP! Would you like to further ensure your delivery? Combine Notification with Pre-advice by driver.

  • WE ARRANGE A TAIL LIFT FOR LARGER PTL/FTL DELIVERIES

    This value added service can be booked for shipments with a chargeable weight up to 14 tones. For weights exceeding 14 tones, contact Customer Service.

    The additional service can be booked for:

    • DHL Parti 

    Price:

    • From 1 000 kg - 3 900 kg: Free of charge
    • From 3 901 kg - 14 040 kg: 150 SEK/pallet*
    • Over 14 041 kg: According to agreement

    *) 1 pallet = 780 kg chargeable weight

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

  • SEPARATE INSURANCE TO GIVE YOU EXTRA PROTECTION AND SECURITY

    We always do our utmost, but sometimes the unforeseen occur that involve loss or damage to goods. Our liability does not always cover the full value of the goods.

    With DHL Cargo insurance, you have a reliable full-value insurance with extra security without deductible. This means that you can feel safe sending goods with DHL Freight.

    Read more about DHL Cargo Insurance (see DHL Varuförsäkring) here

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall 
    • DHL Stycke 
    • DHL Parti 

    See pricelist here

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Cannot be combined with the option:

    Delivery without POD (Proof of Delivery).

  • DELIVERY TO AREA WITH LIMITED ACCESSIBILITY FOR LONG VEHICLES

    With this option, we ensure that the delivery is loaded / unloaded with a separate vehicle. The service applies to consignments up to a maximum of 7.2 flat meters per consignment.

    Booking option applies to:

    • DHL Parti

    Price:

    • 895 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

  • WHEN THE CONSIGNEE NEEDS EXTRA HELP WITH LOADING AND UNLOADING

    Sometimes you need a little extra help with heavy or bulky deliveries that need to be loaded, unloaded or carried in. We can handle it.

    This service is available for single packages exceeding 25 kg, or for packages that cannot be handled by the driver on their own due to their size.

    The additional service can be booked for:

    • DHL Paket 
    • DHL Pall
    • DHL Stycke
    • DHL Parti

    Price - weekdays:

    • 275 SEK/man and each 30-minute period started, but min 1,400 SEK including travel time

    Price - Sat, Sun, holidays

    • 440 SEK/man and each 30-minute period started, but min 2,645 SEK including travel time

    Book Via:
    Contact DHL Customer Service.

  • NO TIME IS INCONVENIENT FOR US

    If you have a business that is open all weekend, you can book our weekend Pick up/delivery. The same reliable logistics as usual!

    The additional service can be booked for:

    • DHL Parti

    Price: 

    • According to agreement.

    Book Via:
    Contact DHL Customer Service.

  • ARE YOU RUNNING OUT OF SPACE? WE PICK UP YOUR  PREPARED GOODS

    Whether you have a lack of space or perhaps just find it more convenient that we collect all your goods at the same time we can handle it. 

    The additional service can be booked for:

    • DHL Parti

    Price:

    • From 1 000 kg - 2 999 kg/shipment: 373 SEK/tonne
    • From 3 000 kg - 4 999 kg/shipment: 224 SEK/tonne
    • From 5 000 kg - 20 999 kg/shipment: 160 SEK/tonne
    • From 21 000 kg and above/shipment: 94 SEK/tonne

    Book Via:
    Contact DHL Customer Service.

  • WE DELIVER DIRECTLY INTO YOUR CONSIGNEE’S PREMISES

    Sometimes you need help beyond the loading bay or the street. We can handle it. How Indoor delivery works: If the package does not exceed an actual weight of 25 kg and it is possible for one person to handle, we offer delivery from the vehicle into the property, mall, etc. For goods loaded on a pallet, we offer to drive it in using a pallet truck.

    The additional service can be booked for:

    • DHL Pall
    • DHL Stycke

    Price DHL Pall:

    • Half pallet: 130 SEK/pallet
    • Full pallet: 260 SEK/pallet

    Price DHL Stycke:

    • 1–25 kg: 95 SEK/shipment
    • From 26–150 kg: 155 SEK/shipment
    • From 151–299 kg:  260 SEK/shipment
    • From 300–999 kg: 365 SEK/shipment
    • From 1 000–2 500 kg: 570 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Remember to specify the actual weight of the package.

    Cannot be combined with the options:
    Collection at terminal, Delivery without POD (Proof of Delivery), Guaranteed service (G7, G10, G12) or Dangerous goods.

  • LET US CARRY IN YOUR PARCEL

    Of course we can arrange Indoor delivery of your parcels. This means that we deliver further than the consignee’s gate or door, usually into the premises.

    Indoor delivery of parcels includes only the shipment containing packages with a weight of not more than 25 kg/package – only applies to packages that can be carried by one person or be transported with a loading cart without passing any form of steps.

    The additional service can be booked for:

    • DHL Paket

    Price DHL Paket:

    • 1–25 kg: 95 SEK/shipment
    • 26-150 kg: 155 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Specify the actual weight of the package.

    Cannot be combined with the options:
    Collection at terminal, Delivery without POD (Proof of Delivery), Guaranteed service (G7, G10, G12).

  • LOADING AND UNLOADING AT ODD TIMES

    At DHL, we work when you need our help. And of course we can also arrange loading or unloading at times outside ordinary business days (07.00-17.00).

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti

    Price - weekdays:

    • Weekdays 240 SEK/man and each 30-minute period started, but min 1 425 SEK

    Price - Sat, Sun, holidays

    • 365 SEK/man and each 30-minute period started, but min 2 195 SEK including travel time.

    Book Via:
    Contact DHL Customer Service.

  • WE ARRANGE LOADING AND UNLOADING EQUIPMENT

    Sometimes there are special conditions to be able to load and unload effectively – for example on construction sites. This is where we can help you with customized solutions – using a tractor, forklift, sack trolley or pallet truck.

    The additional service can be booked for:

    • DHL Parti

    Price:

    • According to agreement.

    Book Via:
    Contact DHL Customer Service.

  • OUR DRIVERS CONTACT THE CONSIGNEE BEFORE DELIVERY

    With Pre-advice by driver, our driver calls the consignee approximately 15-30 minutes before delivery. This gives both you and the consignee more control over the delivery. Pre-advice by driver is often used when shipments are delivered to places where many people are difficult to reach or are moving around, such as construction sites.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Paket - 51 SEK/shipment
    • DHL Pall - 51 SEK/shipment
    • DHL Stycke - 51 SEK/shipment
    • DHL Parti - 51 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Specify the phone number where you want to receive the notification.

    Cannot be combined with the options:

    Collection at terminal, Guaranteed service (G7)

    TIP! Combine “Pre-advice by driver” with “Notification” for even more control over the delivery.

  • TRACK YOUR DELIVERY THROUGHOUT THE TRANSPORT CHAIN VIA TEXT OR E-MAIL

    Delivery monitoring allows you to track where your shipment is at all times in the transport chain.

    We send continuous updates to you – or the person you specify, e.g. the consignee or a third party – via text and/or e-mail.

    Delivery monitoring is an excellent way to expand the service you offer to your customers and partners!

    The additional service can be booked for:

    • DHL Paket 
    • DHL Pall 
    • DHL Stycke 

    Price:

    • 2.50 SEK/text or e-mail message. Max 10 SEK/shipment.

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Remember to enter the e-mail address and phone number where you want to receive the notification.

  • WE PROVIDE ALL THE DELIVERY DETAILS

    If you would subsequently like to see the delivery details for a shipment, we can arrange this by providing a copy of the relevant shipping document. For example, you may want to see who signed for the shipment.

    With the help of our Active Tracing service, you can produce your own transport document. Read more about Active Tracing here.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Paket: 70 SEK/item
    • DHL Pall: 70 SEK/item
    • DHL Stycke: 70 SEK/item 
    • DHL Parti: 70 SEK/item

    Book Via:
    Contact DHL Customer Service.

  • CUSTOMIZED LOGISTICS SOLUTION TO CONSTRUCTION SITES

    This logistics solution is adapted for deliveries to construction sites and offers control from loading to unloading and also ensures that drivers always have the correct safety equipment.

    You get:

    • A customized service
    • Notification of when the delivery is made
    • Guarantee that the drivers have the correct safety equipment

    The additional service can be booked for:

    • DHL Parti

    Price:

    • According to agreement.

    Booked via:

    Contact your regular salesperson or Customer Service.

  • WE DELIVER EVEN IF THE CONSIGNEE IS NOT ON SITE

    Deliver without receipt is a practical service for you who want to secure your deliveries regardless of whether the recipient is on site or not.

    The additional service can be booked for:

    • DHL Paket 
    • DHL Pall
    • DHL Stycke
    • DHL Parti

    Price DHL Paket:

    • Free of charge.

     

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

  • WE INVOICE THE CONSIGNEE – NOT THE CONSIGNOR

    Recipient shipping allows the recipient of the shipment to pay for the shipping cost and is also an excellent service for you who want to take further control of your shipping costs.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Paket: 41 SEK/shipment
    • DHL Pall: 67 SEK/shipment
    • DHL Stycke: 67 SEK/shipment
    • DHL Parti: 67 SEK/shipment

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

    Remember to specify the consignee’s customer number.

    Cannot be combined with the option:

    Cash on Delivery (COD).

  • LET US MANAGE YOUR EUR PALLETS

    We manage your pallet transactions between the consignor’s and the consignee’s pallet accounts. An easy way for you to have full control and be more cost-efficient.

    To make use of this service, you will need your own PÖS agreement and customer number.

    Read more about PÖS 

    The additional service can be booked for:

    • DHL Pall
    • DHL Stycke
    • DHL Parti

    Price:

    • 25 SEK/loaded pallet or 6.5% of the charged freight amount.

    Booked via:

    myDHLFreight

  • PRE 7, PRE 10 AND PRE 12

    If you want your shipment to be delivered to the consignee before a specific time, we offer Priority delivery services. In the unlikely event that we do not deliver in time, we will pay back the cost of shipping and the value added service.

    The times we can offer delivery before are:

    • PRE 7 - Delivery before 07.30
    • PRE 10 – Delivery before 10.00
    • PRE 12- Delivery before 12.00

    The additional service can be booked for: (price per shipment)

    • DHL Paket – PRE 7: 525 SEK. PRE 10: 330 SEK. PRE 12: 165 SEK
    • DHL Pall – PRE 7: 670 SEK.  PRE 10: 475 SEK. PRE 12. 395 SEK
    • DHL Stycke – PRE 7: 670 SEK.  PRE 10: 475 SEK. PRE 12. 395 SEK

    Booked via:

    E-Service, DHL Customer Service. Provide all packages in the shipment with a special label for Priority delivery service (PRE 7, PRE 10 or PRE 12). You will receive the label automatically when you book the shipment with this value added service. The shipping documents can be printed here.

    If you print your shipping documents in any other way, the label can be downloaded here.

    If the label for Priority delivery service is missing from the package, the shipment will be handled without the value added service.

    For shipments sent using service PRE 7 and PRE 10, the electronic shipment information must be transferred to DHL no later than 16:00 on the day of departure. For service PRE 12, the electronic shipment information must be transferred to DHL no later than 20:00 on the day of departure.

  • SEND IT GREEN ENABLES YOUR COMPANY TO REDUCE YOUR ENVIRONMENTAL IMPACT IN A SIMPLE AND EFFICIENT WAY

    By selecting SEND IT GREEN, the customer can reduce the environmental impact of their transport and boost development of the transport sector right here and now. The revenues are used to invest in vehicles with cost driven environmental technology. Something that will guarantee environmental benefits within our Swedish transport network.

    With SEND IT GREEN, we can work with you and your customers to seriously reduce emissions of carbon dioxide, where it would otherwise be impossible without your contribution. Each time you or your customers book SEND IT GREEN, you are buying shares in our overall capacity of CO2 reducing freight. The shares are not linked to any specific route. Instead, SEND IT GREEN enables us to replace a fossil transport section with vehicles running on renewable fuels, where they will have the most impact. The whole process, from production to sales, is verified by an independent party.

    Read more about SEND IT GREEN.

    The additional service can be booked for:

    • DHL Paket
    • DHL Pall
    • DHL Stycke
    • DHL Parti

    Price:

    • DHL Paket: 4 SEK/shipment
    • DHL Pall: 39,20 SEK/shipment
    • DHL Stycke: 39,20 SEK/shipment
    • DHL Parti: (Request quotation)

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

  • WHEN YOU NEED TIME DEFINITE LOADING AND/OR UNLOADING FOR YOUR PTL/FTL GOODS

    Sometimes a time definite loading or unloading is required. This is the perfect value added service in environments with a high flow of goods – for example if you (or your customers) are a stockholder or work in the construction industry.

    More specifically, this service means that a shipment is loaded or unloaded at an agreed time, or within an agreed time interval on a specific day.

    The additional service can be booked for:

    • DHL Parti 

    Price - EXCL STOCKHOLM

    • 07:00 - 08:59: 1 335 SEK
    • 09:00 - 10:59: 1 025 SEK
    • 11:00 - 12:59: 1 235 SEK
    • 13:00 - 14:59: 2 575 SEK
    • 15:00 - 17:59: Customer specific

    Price – STOCKHOLM

    • 07:00 - 08:59: 1 745 SEK
    • 09:00 - 10:59: 1 235 SEK
    • 11:00 - 12:59: 1 955 SEK
    • 13:00 - 14:59: 3 085 SEK
    • 15:00 - 17:59: Customer specific

    Prices are valid within a radius of 30 km from the central location. If loading/unloading will take place outside this radius, contact our traffic office to confirm a time and price.

    Book Via:
    Book with myDHLFreight or through an approved TA-system or EDI. If you do not have a customer number, you can read more about how to book  here.

  • WE CAN HELP YOU WITH YOUR FREIGHT SUBSIDY APPLICATION DOCUMENTS

    For companies in certain regions, it is possible to get a freight subsidy. At DHL, we will be happy to help by providing the documents.

    The additional service can be booked for:

    • DHL Pall
    • DHL Stycke
    • DHL Parti
    Price:
    • DHL Pall – 500 SEK/document
    • DHL Stycke - 500 SEK/document
    • DHL Parti - 500 SEK/document

    Book Via:
    Contact DHL Customer Service.

    Tip! Read more about freight subsidies at www.tillväxtverket.se or contact DHL Customer Service for more information about how to activate your customer number.

Customize your domestic deliveries to consumers

Customize your international deliveries to business customers

Customize your international deliveries to consumers