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DHL Home Delivery helps companies and e-commerce deliver small and large packages all the way home to your customer. We offer home deliveries all over Sweden with a delivery time within 1-3 days depending on location and the shipment can of course be traced all the way from pick-up to delivery. When the delivery is on its way, your customer gets the opportunity to choose the delivery date and time window. Should the customer want to help with indoor delivery, there is always the value added service “Carrying help to designated location” which makes the home delivery even smoother. Our home deliveries are on your customers’ terms.  

With DHL Home Delivery you get:

  • Tailor-made solutions for your transports
  • A wide range of options to best meet your customers’ needs
  • Full control of the shipment throughout the transport chain
  • Flexible return handling

How is the customer experience?

DHL Home Delivery is a service with few limitations where communication with your customers is in focus. We maintain contact with the customer throughout the delivery and we strive to make the home delivery as smooth as possible for the customer. 

  1. The customer receives a text message with a link to our website to select delivery day and time. The customer is also offered the possibility to pick up the package at the terminal.
  2. The customer receives a text message that the delivery is on its way.
  3. The driver contacts the customer 15 – 30 minutes before arrival.
  4. The delivery is to the plot boundry/entrance, but to help the customer even more, there are value added service such as Indoor delivery available.

Quick facts regarding DHL Home Delivery

Reliable home deliveries on your customer’s terms

DHL Home Delivery offers one of the market’s most flexible and reliable services for home deliveries to private persons. With a multitude of options, both you and your customers get a reliable and flexible service.

Measures and weights

  • Maximum Weight Per Colli = 800 kg
  • Maximum Weight Per Shipment = 2,500 kg
  • Maximum Dimensions Per Item <50 kg (Length x Width x Height in cm) = 599x240x220
  • Maximum Dimensions Per Item >50 kg (Length x Width x Height in cm) = 299x240x220
  • Maximum volume per Colli= 3,57m3
  • Maximum volume per shipment = 8,93m3
  • Loading meter per Colli = 0,51
  • Loading meter per shipment = 1,28


For DHL Freights services, our product-specific and general assignment terms and NSAB 2015 apply. 

Value added services

Give your deliveries an edge with our value added services

  • Insurance 
  • SKICKA GRÖNT and reduce the transport’s climate impact – Read more 
  • Evening driving – Read more 
  • Carrying help to designated location – Read more 
  • Delivery without receipt
  • Delivery without ID control

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