If you’re sending small parcels or larger items direct to your customer’s home, the DHL Home Delivery service delivers your products right to your customer’s doorstep.

It's not just your product that has to live up to expectations. In order for the purchase as a whole to be perceived as positive, the delivery must also do so. We have several options such as in-carrying and evening delivery so that your delivery lives up to the customer's expectations.

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Delivery in the evening

When it is better to deliver in the evening

DHL Home Delivery

Reliable home delivery on your terms

DHL Home Delivery offers one of the market’s most flexible and reliable home delivery service for private customers. With a variety of value-added services, both you and your customers get a reliable and flexible service.

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Measures and weights

  • Maximum Weight Per Item = 800 kg
  • Maximum Weight Per Shipment = 2,500 kg
  • Maximum volume per item = 3,57m3
  • Maximum volume per shipment = 8,93m3
  • Loading meter per Item = 0,51
  • Loading meter per shipment = 1,28
  • Maximum Dimensions Per Item <50 kg (Length x Width x Height in cm) = 599x240x220
  • Maximum Dimensions Per Item >50 kg (Length x Width x Height in cm) = 299x240x220


Home deliveries include 

  • Full traceability
  • Notification before delivery
  • Digital receipt
  • Returns management
  • Identity verification
  • The driver calls the receiver 15-30 minutes before delivery


Customise your consignments according to your customers’ needs with our value-added services

  • Evening delivery
  • Help carrying to room of choice
  • Packaging removal
  • Disposal of replaced product

Notification via our digital platform is included in the Home Delivery service, whereby your customer can select their delivery date on their mobile. Find out more here.

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Product specific and General Terms of Service and NSAB