Useful Information and Downloads

ISO 9001

ISO 14001

ISO 50001

ISO 45001

Good Distribution Practice (GDP) Certificate

Global Integrated Management System Policy

DHL Road Freight Standard Conditions of Carriage (English)

Annex 1 - Ancillary Services and Surcharges (English)

Annex 2 - Calculation of Weight Charges (English)

Annex 3 - Consignment Packaging and Labelling (English)

Annex 4 - Details of Electronic Invoicing (English)

DHL Road Freight Direct Shipping Conditions (English)

Annex 1 - Details of electronic invoicing DHL Road Freight Direct

General Terms and Conditions DHL Freight and DHL Freight Eurapid (English)

DHL Freight GoGreen Plus Terms and Conditions (English)

myDHLFreight User Manual (in Slovakian)

myDHLFreight User Manual

General Terms and Conditions for Carriers (English)

Annex 1 DHL Safety Instructions for Drivers of Carrier (English)

Annex 2 Instructions for Carriers Upon Loss/Insured Events (English)

Annex 3 DPDHL Group Supplier Code of Conduct (English)

Annex 4 DHL Environmental Conduct (English)

Local Privacy Policy (Slovak)

Privacy Notice for the Customer Service Center (Slovak)

Personal Data Processing for DHL Freight Suppliers (Slovak)

Personal Data Processing for DHL Freight Suppliers (English)