Useful Information and Downloads
Certificates and Policies
ISO 9001
(466.1 KB)
ISO 14001
(466.9 KB)
ISO 50001
(469.1 KB)
ISO 45001
(459.4 KB)
Good Distribution Practice (GDP) Certificate
(441.2 KB)
Global Integrated Management System Policy
(118.4 KB)
Terms and Conditions
DHL Road Freight Standard Conditions of Carriage (English)
(378.4 KB)
Annex 1 - Ancillary Services and Surcharges (English)
(84.4 KB)
Annex 2 - Calculation of Weight Charges (English)
(162.5 KB)
Annex 3 - Consignment Packaging and Labelling (English)
(70.4 KB)
Annex 4 - Details of Electronic Invoicing (English)
(71.9 KB)
DHL Road Freight Direct Shipping Conditions (English)
(203.1 KB)
Annex 1 - Details of electronic invoicing DHL Road Freight Direct
(193.7 KB)
General Terms and Conditions DHL Freight and DHL Freight Eurapid (English)
(453.7 KB)
DHL Freight GoGreen Plus Terms and Conditions (English)
(105.1 KB)
Instructions and Manuals
Carrier Conditions
General Terms and Conditions for Carriers (English)
(119.5 KB)
Annex 1 DHL Safety Instructions for Drivers of Carrier (English)
(123.0 KB)
Annex 2 Instructions for Carriers Upon Loss/Insured Events (English)
(69.4 KB)
Annex 3 DPDHL Group Supplier Code of Conduct (English)
(191.9 KB)
Annex 4 DHL Environmental Conduct (English)
(81.5 KB)