Useful Information and Downloads
Local Certificates
Certificates
ISO 9001
(461.8 KB)
ISO 14001
(462.5 KB)
ISO 50001
(464.8 KB)
ISO 45001
(455.0 KB)
Good Distribution Practice (GDP) Certificate
(441.2 KB)
Integrated Management System Policies
Global Quality Policy (Czech)
(161.9 KB)
Global Environment and Energy Policy (Czech)
(180.3 KB)
Global Health and Safety Policy (Czech)
(167.7 KB)
Documents
DHL Freight CZ Certificate of Incorporation (Czech)
(169.1 KB)
Packing Instructions (Czech)
(3.2 MB)
Standard price list for domestic and international groupage shipments valid from 1.9.2024
(1.4 MB)
How to make a claim online ECD (Czech)
(1.9 MB)
Affidavit of liquidation of the consignment (Czech)
(999.9 KB)
Customer manual for domestic shipments web application (Czech)
(1.1 MB)
Instructions for updating DHL Freight CZ security protocols (available only in Czech language) (Czech)
(109.0 KB)
DHL freight delivery shipping terms (English)
(634.3 KB)
DHL Freight delivery shipping terms (Czech)
(595.0 KB)
List of destinations with prices upon request (English)
(77.9 KB)
DHL Freight Privacy Noticed Data with Customer Service
(208.3 KB)
Terms and Conditions
DHL Freight General Terms and Conditions for Transport Services (English)
(172.1 KB)
DHL Freight General Terms and Conditions for Transport Services (Czech)
(240.6 KB)
Terms and Conditions of DHL Freight EuroConnect International/Domestic & Home Delivery Domestic & DHL Freight Eurapid valid since 10.2.2025 (English)
(229.8 KB)
DHL Freight GoGreen Plus Terms and Conditions (English)
(102.0 KB)
DHL Freight General Terms and Conditions (English)
(119.5 KB)