Getting started with Parcel Connect couldn’t be easier. In just 6 simple steps we’ll have you shipping goods and receiving returns from any of 28 countries across Europe. Your DHL sales representative will look after you throughout the entire set-up process, and because of its modular design, we’ll be able to tailor the service to your individual requirements. Here's how it works…

1. WORKING OUT WHAT YOU NEED.

Your individual requirements are captured and analyzed in a specialized Connect Toolbox.

2. CREATING YOUR ‘PERFECT FIT’ SOLUTION.

DHL will check the feasibility of your requirements on the lanes you have selected and will provide you with a solution offer.

3. SETTING UP & IMPLEMENTING I.T.

The implementation phase involves implementing your IT setup, checking your labels and defining your best fit operational setup with the support of DHL experts. At the end of this phase you will receive an approval for your productive access to the Connect network.

4. TESTING & REFINE FOR LAUNCH.

After releasing your implementation, we will work with you to conduct specific tests of your configuration with DHL.

5. GOING LIVE.

After successful testing of your Connect configuration, you can start sending your Connect shipments across Europe.

6. HYPERCARE SERVICE.

DHL offers intensive monitoring of your shipments in the first few weeks after Go Live. Afterwards, you will receive regular reports and can track your shipments via our Track & Trace tools.

For more information on designing your solution, download our Toolbox. As well as offering a printable PDF version of the six steps above, it explains all the options within each of the Parcel Connect modules: first mile, outbound, last mile, undeliverables, returns and IT setup. From Direct Injection to Individual Routing to the eConnect portal, you’ll find all you need to know.

Download the Toolbox here