The DHL Online Shopper Surveys
To help your business understand what consumers want from online retailers in 2024, we’ve surveyed 12,000 shoppers across 24 countries. Using these results, we’ve created a series of reports and country guides exploring the trends that are shaping today’s e-commerce landscape. From social media shopping habits to the impact of parcel delivery options on purchase decisions, you’ll discover what’s important to shoppers when buying online within their own countries and from abroad.
Equipped with these findings we hope you feel empowered to create a great online experience for your existing and potential customers.