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PARCEL DELIVERY INSIGHTS & ADVICE FOR CROSS-BORDER E-COMMERCE LOGISTICS

Explore how-to guides for international parcel delivery, learn how to avoid ''cust-dooms'' with our handy customs clearance information and read our customer's success stories.

2024 Online Shopper trends

The DHL Online Shopper Surveys

To help your business understand what consumers want from online retailers in 2024, we’ve surveyed 12,000 shoppers across 24 countries. Using these results, we’ve created a series of reports and country guides exploring the trends that are shaping today’s e-commerce landscape. From social media shopping habits to the impact of parcel delivery options on purchase decisions, you’ll discover what’s important to shoppers when buying online within their own countries and from abroad.

Equipped with these findings we hope you feel empowered to create a great online experience for your existing and potential customers.

Download the surveys

E-commerce logistics

DHL eCommerce colleagues in uniform in a giant parcel delivery warehouse looking up at racks and rows of parcel pallets

Agility in the Supply Chain

E-Commerce Logistics

Parcel delivery options for your customers

E-Commerce Logistics

Customer success stories

How ASOS built a Europe-wide brand with tailored e-commerce logistics

Success Stories

How Camper won new customers with omni-channel retail

Success Stories
 Image of an electric DHL eCommerce vehicle in front of a row of shops in a traditional Netherlands high street.

How Mepal are achieving their European growth targets

Success Stories
 Various Vegas cosmetics products stacked onto of a plinth with a peach/blush background

How Vegas Cosmetics found the perfect fit for international growth

Success Stories

Parcel delivery shipping tools

Access Point Finder

Find a ServicePoint or parcel locker near you from the largest network in Europe.

Young woman with cell phone in hand, looking at a stick of packages.

Parcel Connect

Fast and affordable parcel delivery and returns to 28 European countries.

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eConnect

One integration simplifies Parcel Connect & Returns Connect, connecting through a web portal, API, or marketplace plugins.

Apply for a business account today

We specialize in e-commerce parcel delivery but cater to all businesses shipping internationally. Click below to request a callback from a DHL eCommerce expert in your country.

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