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PARCEL DELIVERY INSIGHTS & ADVICE FOR CROSS-BORDER E-COMMERCE LOGISTICS

Explore how-to guides for international parcel delivery, learn how to avoid ''cust-dooms'' with our handy customs clearance information and read our customer's success stories.

2024 Online Shopper trends

The DHL Online Shopper Surveys

To help your business understand what consumers want from online retailers in 2024, we’ve surveyed 12,000 shoppers across 24 countries. Using these results, we’ve created a series of reports and country guides exploring the trends that are shaping today’s e-commerce landscape. From social media shopping habits to the impact of parcel delivery options on purchase decisions, you’ll discover what’s important to shoppers when buying online within their own countries and from abroad.

Equipped with these findings we hope you feel empowered to create a great online experience for your existing and potential customers.

Parcel delivery shipping tools

Access Point Finder

Find a ServicePoint or parcel locker near you from the largest network in Europe.

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Parcel Connect

Fast and affordable parcel delivery and returns to 28 European countries.

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eConnect

One integration simplifies Parcel Connect & Returns Connect, connecting through a web portal, API, or marketplace plugins.

Apply for a business account today

We specialize in e-commerce parcel delivery but cater to all businesses shipping internationally. Click below to request a callback from a DHL eCommerce expert in your country.