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Our Customer Operations will support your set-up, handle any escalation problems with local teams and manage the day-to-day operational relationship with your people. We can also set up a specialized Customer Service team to work directly with your own central customer care team on solving issues, reporting performance and steering transports. So, if you have large shipping volumes and highly complex delivery needs, Parcel Connect can design and tailor a service that’s the perfect fit for your business.
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As your business expands, so should your transport networks. Parcel Connect provides flexible network or direct injections that scale with your growth. Improve delivery times, reduce costs, and rely on DHL eCommerce to deliver robust logistics services that can handle your large volume shipping demands.
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Returns can be a headache, especially in bulk. With Parcel Connect, our tailored returns process ensures consistency across all your returns centers. No matter the volume, we handle product returns seamlessly. We can even hold and collate your returns, or take them to an alternative warehouse if that works better for you.
Learn more about Parcel Return Connect.
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Our Customer Operations will support your set-up, handle any escalation problems with local teams and manage the day-to-day operational relationship with your people. We can also set up a specialized Customer Service team to work directly with your own central customer care team on solving issues, reporting performance and steering transports. So, if you have large shipping volumes and highly complex delivery needs, Parcel Connect can design and tailor a service that’s the perfect fit for your business.