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Parcel Connect

A BIG PLUS FOR BUSINESS TO BUSINESS SHIPPING - PARCEL CONNECT PLUS

Discover what makes Parcel Connect Plus better for your business

At DHL eCommerce, we understand that business-to-business is different. So we’ve created Parcel Connect Plus across 25 countries in Europe, especially for companies involved in B2B shipping.


What is Parcel Connect Plus?

We’ve designed Parcel Connect Plus as a solution to the challenges involved in business-to-business cross-border shipping. It combines Parcel Connect's unique network with increased weight limits and business-specific options to deliver the simplest but most flexible B2B shipping solution available.

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Europe covered

Why deal with multiple delivery companies, when one label can ship to any business premises in 25 European countries and one DHL eCommerce representative will manage the whole process for you.

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Weight limits that mean business

Try this for size. With Parcel Connect Plus, you can send up to 999 individual parcels, weighing up to 31.5 kg each – or up to 5 pallets combining parcels from 31.5 kg to 1000 kg – in a single shipment of anything up to 2500kg in total.

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A multi-saving, multi-package option

Including several pieces in a single shipment can save costs. Each piece still has its own unique shipment data, so you can track them individually and never lose sight of a single one.

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Double deliveries as standard

With Parcel Connect Plus, we deliver within normal office hours. And if your customer isn't there, we’ll go back and try again. Once it’s delivered, you’ll have a customer signature for peace of mind.

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Bespoke solutions for bigger needs

For larger, more complex operations, we can create a bespoke solution, and help you roll it out. This can include additional services, like the shipping of dangerous goods, lithium batteries or bulkier items.

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Proactive customer service

We're always thinking of new ways to deliver success for you. Our local operations and customer service teams proactively search for answers, solve challenges and supply you with seamless solutions.


Compare our Parcel Connect Plus services across Europe

Your customers will receive a service tailored to local expectations, in their local language.

  • Access to 26 markets across Europe with just one integration, label and set of paperwork.

  • Together with our local partners, we’re delivering industry-leading standards of 95%+.

  • Allowing up to 999 pieces or 5 pallets to count as one shipment, but each with its own shipment data.

  • Pallets can contain pieces up to 120 x 100 x 200 cm in size each.

  • Parcels up to 120 x 60 x 60 cm and 31.5 kg are handled as standard.

  • With pre-delivery electronic notification to keep your Customers up-to-date.

  • If your Customer is not there the first time, we’ll call back and deliver again.

  • So you know your goods have arrived safely straight away.

  • Businesses get many benefits from the multi-piece shipment option. 

    • Traceability of all pieces under one link
    • All pieces normally arrive at the same time - without the need to physically put it all together.
    • Cost savings with multicollie option 
  • Check each piece, or all your delivery pieces, from one simple link.

  • And re-route them to an alternative address to ensure efficient stock handling.


Explore the full Parcel Connect service offering

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Parcel Connect

Fast and affordable parcel delivery and returns to 28 European countries.

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Parcel Connect Features

The all-in-one solution for European parcel delivery and returns. Here's how it works in six simple steps.

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Parcel Return Connect

Connecting you to Europe and back with Parcel Return Connect: convenient, efficient peace of mind for you and your customers.

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eConnect

One integration simplifies Parcel Connect & Parcel Return Connect, connecting through a web portal, API, or marketplace plugins.

Don't just take our word for it. Read more from customers using Parcel Connect.