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2024 Online Shopper Trends - Country Reports

We’ve surveyed 12,000 shoppers across 24 countries to give you insight into what shoppers want from e-commerce retailers.

We take a deep dive into 19 countries from the 24 surveyed to bring you detailed and in-depth insight into specific markets. If you’re interest in expanding into new markets, or want to know more about your current market then read our series of 2024 Country Reports to help you sell to new customers across the globe.

  • Uncover what each country buys (and subscribe to) online
  • Spending habits, payment preferences, buying methods (it’s not just on your site anymore…)
  • What countries, other countries are buying from the most
  • Most popular marketplaces
  • Delivery & returns preferences
  • The importance of sustainability 

DID YOU KNOW?

parcel locker icon

64%

of Polish shoppers prefer to have their online orders delivered to a parcel locker

social media shoppers icon

92%

of shoppers in Thailand have made a purchase on social media

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64%

of Spanish consumers buy from online retailers in another country 

Disclaimer: Respondents were required to have made at least one purchase online within the three months prior to the survey taking place in February 2024. The countries chosen for this survey represent some of the most active e-commerce markets across the globe. Please note, that where percentages within the series of reports don’t equal 100% this is due to particular questions having multiple choice options. While regional data is provided, it does not reach a level of statistical significance to make definitive statements about specific regions or globally. Figures are correct at time of publishing.


Explore even more trends from the current and past reports:

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