E-commerce Shipping Services
Easy and reliable deliveries to your online customers in Sweden and throughout Europe
E-commerce Shipping and Logistics Solutions
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DHL Service Point
Our network covers the whole of Sweden. With more than 2,300 DHL ServicePoints (parcel stores and parcel lockers), we are always easy to find. The best part is that your customers can choose where they pick up their package.
Key Features
Value Added Services
- Return options - choose to attach a return label at the time of delivery or at a later time. Return shipments can be dropped off at a parcel shop or iBoxen parcel locker.
- Skicka Grönt
- Delivery monitoring
- Personal delivery
- Additional insurance
DHL Home Delivery Parcel (parcel shipments)
DHL Home Delivery Parcel helps e-retailers deliver parcel shipments all the way to your customer's doorstep. DHL Home Delivery Parcel is a service with few limitations, where communication with your customers is our top priority. We maintain contact with the customer throughout the entire delivery process, aiming to make the delivery process as convenient as possible for the recipient. The service is available to approximately 70% of Sweden’s population.
- (19.0 MB)
Product Features:
- Delivery time: 1-3 days
- Maximum weight: 20 kg (actual weight)
- Maximum dimensions: Length = 150 cm, length + circumference = 300 cm
- Delivery is made during the day outside the recipient's door
- Extended liability up to 500 SEK per kilogram
Optional Services:
- ID Verification
- Skicka Grönt
- Additional Goods Insurance
DHL Home Delivery (for larger shipments)
DHL Home Delivery helps businesses and e-retailers deliver large shipments all the way to your customer's doorstep. DHL Home Delivery is a service with few limitations where communication with your customers is in focus. We maintain contact with the customer throughout the delivery and we strive to make the home delivery as smooth as possible for the customer.
Key Features
Additional Service Options
Allowing another person to receive the delivery by sharing a QR code
Delivery without a receipt
Pick up DHL terminal
Indoor delivery
Delivery without ID control
DHL Parcel Connect
Our network reaches over 300 million consumers in 25 European countries1. DHL Parcel Connect is perfectly adapted to the e-commerce of the future and offers the recipient flexibility in the delivery process. We have solutions for both large and small companies so they can do what they do best. We at DHL focus on your deliveries.
DHL Parcel Connect offers flexible deliveries to ServicePoints, parcel lockers or all the way home. The network consists of DHL and specially selected logistics partners, which ensures that the delivery is locally adapted.
Key Features
Additional Services
- DHL Parcel Return Connect: Returns with full traceability door-to-door.
- Skicka Grönt: Included in DHL Parcel Connect. Additional Service for DHL Parcel Return Connect.
- Goods insurance: Up to SEK 250,000 per shipment
- Dangerous goods in limited quantity: To several countries
- Customs service: To countries outside the EU
- Bulk solutions
1 Refer to our guide for remote areas and exclude area
2 See delivery times country by country
According to Fossilfritt Sveriges definition.
Read our product specific terms and conditions in our document center. Also refer to Road NSAB 2015.
Read more about Product Specific surcharges in our surcharges page at Help Center Area.
Additional E-commerce Services
Explore More Value Added Services
Tailor your transports to your company and your customers' needs. Our value added services make it easy to quickly and smoothly adapt our transport solutions to the needs of your business. For complete details and prices for each service, visit our Value Added Service page in the Shipper Help Center.
DHL Cargo Insurance
We always do our utmost, but sometimes the unforeseen occur that involve loss or damage to goods. Our liability does not always cover the full value of the goods.
With DHL Cargo insurance, you have a reliable full-value insurance with extra security without deductible. This means that you can feel safe sending goods with DHL Freight.
Shipment Options
If you want your shipment to be delivered before a certain time, we offer the priority delivery option. We also offer our option Skicka Grönt. When you add this to your booking, the carriers get their extra cost that 100% renewable fuels cause and you as a customer get a reduced fossil carbon footprint.
Options:
- PRE 7 - Delivery before 07.30
- PRE 10 – Delivery before 10.00
- PRE 12- Delivery before 12.00
- Skicka Grönt
Delivery Notifications
Tracking notifications in email and text for both the consignee and consignor keep you up to date on your shipment status. With pre-advice by driver, our driver calls the consignee approximately 15-30 minutes before delivery to give both you and the consignee a higher level of control.
Options:
- Consignee Notification
- Delivery Monitoring
- Proof Of Delivery
- Pre-Advice By Driver
Delivery Assistance and Collections
Sometimes you need a little extra help with heavy or bulky deliveries that need to be loaded, unloaded or carried in. We can handle it. We also offer additional options for delivery or collections.
Options:
- Extra Staffing
- Indoor Delivery Parcel
- Loading Or Unloading At Non Regular Working Hours
- Collection At Terminal
Billing Options
In a transport chain we know there are times when person sending the shipment won't be the person paying for shipping. Third party payer is often used by a party acting only as the stakeholder.
Options:
- Third Party Freight Payer
- Consignee Pays
DHL Cargo Insurance
We always do our utmost, but sometimes the unforeseen occur that involve loss or damage to goods. Our liability does not always cover the full value of the goods.
With DHL Cargo insurance, you have a reliable full-value insurance with extra security without deductible. This means that you can feel safe sending goods with DHL Freight.
Shipment Options
If you want your shipment to be delivered before a certain time, we offer the priority delivery option. We also offer our option Skicka Grönt. When you add this to your booking, the carriers get their extra cost that 100% renewable fuels cause and you as a customer get a reduced fossil carbon footprint.
Options:
- PRE 7 - Delivery before 07.30
- PRE 10 – Delivery before 10.00
- PRE 12- Delivery before 12.00
- Skicka Grönt
Delivery Notifications
Tracking notifications in email and text for both the consignee and consignor keep you up to date on your shipment status. With pre-advice by driver, our driver calls the consignee approximately 15-30 minutes before delivery to give both you and the consignee a higher level of control.
Options:
- Consignee Notification
- Delivery Monitoring
- Proof Of Delivery
- Pre-Advice By Driver
Delivery Assistance and Collections
Sometimes you need a little extra help with heavy or bulky deliveries that need to be loaded, unloaded or carried in. We can handle it. We also offer additional options for delivery or collections.
Options:
- Extra Staffing
- Indoor Delivery Parcel
- Loading Or Unloading At Non Regular Working Hours
- Collection At Terminal
Billing Options
In a transport chain we know there are times when person sending the shipment won't be the person paying for shipping. Third party payer is often used by a party acting only as the stakeholder.
Options:
- Third Party Freight Payer
- Consignee Pays
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