Terms and conditions

DHL Parcel ForYou is DHL's retail parcel service.

Therefore, when you purchase services from us, it is important that you know what the terms and conditions apply. We have collected our terms and conditions here so that you can quickly find what you are looking for.

DHL General Terms and Conditions of Carriage

These general regulations apply when you send packages with DHL within Sweden.

DHL General Terms of Mission (pdf)

These general regulations apply when you send packages with DHL to destinations outside Sweden.

DHL General Terms and Conditions International (pdf)

DHL's Product-specific Contract Terms

Here you can download terms that apply specifically to each service.

Terms and conditions for DHL Parcel ForYou Sweden and DHL Parcel ForYou International (pdf)