The most convenient way to deliver to Europe and beyond.
Fast and affordable parcel delivery that helps you reach more customers through one seamless delivery network.
One network. One label. One integration and One tracking portal.
Cross borders, unlock new markets, and grow with confidence. Parcel Connect is the all-in-one international delivery solution for businesses shipping across Europe and beyond.
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Our Parcel Connect delivery service simplifies international logistics. Whether you're a high-volume shipper or an occasional sender, we take care of customs clearance and offer a range of flexible delivery (and returns) solutions designed to meet the needs of businesses of all sizes.
Ship parcels and rolls weighing up to 31.5 kg and measuring up to 200 cm in length across 28 European destinations, as well as a growing network of worldwide markets. With generous weight and dimension limits, Parcel Connect delivers best-in-class reliability through our unique cross-border delivery network, helping you reach customers with confidence wherever they are.
Benefits for senders and recipients
Access to more than 180,000 ServicePoints and parcel lockers across Europe Delivery: Monday-Saturday
Re-routing to alternative delivery channel or alternative address
Time window delivery in selected countries
How easy is it to start sending parcels using Parcel Connect?
Fast
Not only do we offer fast standard delivery across Europe and a growing selection of worldwide markets, but managing your orders and getting set up has never been easier. Parcel Connect integrates with most major e-commerce platforms and marketplaces, and our eConnect platform can be accessed through a browser or integrated via an API.
Affordable
Just like parcels, we know that one size doesn’t fit all. We work closely with you to understand your business and provide a pricing structure that’s the perfect fit for you. With cost-effective shipping rates - Parcel Connect helps you manage costs and boost profits.
Reliable
Our network is made up of the best of the best. Your orders will be delivered by DHL eCommerce or the top local carrier in all 28 European countries and available worldwide destinations. We call this the Parcel Union and it is unique to DHL eCommerce.
Without the end-to-end solution that DHL eCommerce provided, we would never have been able to expand into so many different markets so quickly.
As global trade lanes expand, operational challenges can crop up - especially for larger customers. So how does Parcel Connect work when you need more than a just standard service?
Keep your customers informed every step of the way! With Parcel Connect, we send timely texts and emails to your customers, providing real-time updates on their parcel’s journey. From dispatch to delivery, they’ll know exactly where their package is. No more guessing games, just peace of mind.
When it comes to delivery, your customers have options. Whether they prefer doorstep delivery, a nearby parcel locker, a convenient ServicePoint, or even an alternative address, it’s all up to them. With Parcel Connect, the choice is theirs.
Any questions? We’re here to help. Reach out in your own language or your customer’s - we’re fluent in both! With up to six days a week support depending on location, you’ll never feel stranded. Whenever you need assistance, our web-based contact options are just a click away.
Our Customer Operations will support your set-up, handle any escalation problems with local teams and manage the day-to-day operational relationship with your people. We can also set up a specialized Customer Service team to work directly with your own central customer care team on solving issues, reporting performance and steering transports. So, if you have large shipping volumes and highly complex delivery needs, Parcel Connect can design and tailor a service that’s the perfect fit for your business.
As your business expands, so should your transport networks. Parcel Connect provides flexible network or direct injections that scale with your growth. Improve delivery times, reduce costs, and rely on DHL eCommerce to deliver robust logistics services that can handle your large volume shipping demands.
Our Customer Operations will support your set-up, handle any escalation problems with local teams and manage the day-to-day operational relationship with your people. We can also set up a specialized Customer Service team to work directly with your own central customer care team on solving issues, reporting performance and steering transports. So, if you have large shipping volumes and highly complex delivery needs, Parcel Connect can design and tailor a service that’s the perfect fit for your business.
A network of products and services that crosses borders without barriers. From small to large parcel delivery, returns and B2B shipping – get affordable, reliable, and sustainable logistics.
Send it right. Send it Parcel Connect Light. Low-cost international parcel delivery for small items under 2 kg in weight with a value up to €350. Shipping to 220 destinations worldwide.
Built for B2B. Designed for Europe. Enhanced by Plus. Parcel and pallet delivery across Europe. A single shipment can contain up to 999 parcels, each weighing up to 31.5 kg, or up to 5 pallets with a total shipment weight of up to 1,000 kg. – the whole time each piece is individually trackable.
Connected returns. Right across Europe. Right where your customer needs them. Your customers can drop off at over 180,000 parcel shops and lockers in 27 European destinations – 7 days a week.
5 ways to integrate & connect to the world of Parcel Connect. One integration simplifies access to the Parcel Connect network.
Want fast, affordable and reliable parcel delivery & returns across Europe and beyond?
As your business grows, your logistics requirements evolve too. That's why The Parcel Connect Network is supported by a wider portfolio of services designed to help businesses manage delivery, returns, B2B shipments, lighter parcels, and integrations at scale.